Brandon Stack
Cloud Service Technician Level 2
Woodstock,GA
Summary
Highly motivated and customer-focused Network Engineer. Looking to expand my experience with an excitement to learn new things.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Cloud Service Technician Level
Right Networks
, Remote
06.2022 - Current
- Provide technical support to cloud servers, applications, and managed workstations for a leading hosted
- QuickBooks provider in the nation
- Limit troubleshooting to 30 minutes to provide rapid response to continually incoming support requests
- Assist in developing documentation, knowledgebase, and best practice guides
- Manage over 10,000 workstations, printers, scanners, and servers
- Communicate highly technical information to both technical and non-technical users.
Route Driver
Colorado Boxed Beef Company
Atlanta, GA
04.2015 - 06.2022
- Delivered various meat and dairy products to southeast Georgia to cities like Brunswick and Savannah
- Built a positive relationship with customers and provided updates when needed
- Dealt with any problems or concerns as swiftly as possible to maintain customer satisfaction.
Route Driver
Atlanta Beverage Company
Marietta, GA
11.2014 - 03.2015
Digital Multichannel Wideband Transmission Equipment Operator
U.S. Marine Corps
01.2011 - 01.2014
- Operated the A/N MRC-142C radio system and set up necessary equipment to establish communication links to several different locations
- Worked side by side with data Marines to maintain network stability across several remote locations
- Received a Certificate of Commendation on two separate occasions for exceptional performance in maintaining a stable connection across multiple links and troubleshooting quickly and effectively.
Route Assistant
Atlanta Beverage Company
Marietta, GA
07.2010 - 02.2011
Education
High school diploma -
Etowah High School
01.2006 - 01.2010
Skills
Technical Support
TroubleshootingConnectivity and networkingActive DirectoryCitrix XenApp
Microsoft RDPLeadership and supervision
Customer Service
Certification
Lean 6 Sigma Yellow Belt
Timeline
Lean 6 Sigma Yellow Belt
12-2022
Cloud Service Technician Level
Right Networks
06.2022 - Current
Route Driver
Colorado Boxed Beef Company
04.2015 - 06.2022
Route Driver
Atlanta Beverage Company
11.2014 - 03.2015
Digital Multichannel Wideband Transmission Equipment Operator
U.S. Marine Corps
01.2011 - 01.2014
Route Assistant
Atlanta Beverage Company
07.2010 - 02.2011
High school diploma -
Etowah High School
01.2006 - 01.2010