LIGE CAPLES III
Clermont,USA
Summary
Security Supervisor with an extensive background in retail, personal protection, special events, and nightlife security. Proven ability to lead and motivate teams while maintaining a safe, professional environment. Self-driven and adaptable, with strong leadership, clear communication skills, and a reputation as a fast learner who thrives in high-pressure situations. Experienced in conflict resolution, customer service, and building effective relationships with staff, clients, and law enforcement partners.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Supervisor
Westgate Resorts Orlando
Orlando, Florida
07.2023 - Current
- Supervise daily security operations across resort and spa property, ensuring a safe and secure environment for guests, staff, and assets.
- Lead, train, and schedule a team of security officers; provide ongoing coaching, performance evaluations, and professional development.
- Conduct routine patrols of hotel grounds, guest areas, parking facilities, and restricted zones to deter theft, vandalism, and safety hazards.
Certified Field Trainer - Security
Westgate Resorts Orlando
Orlando, Florida
07.2020 - 07.2023
- Deliver hands-on training and onboarding for new security officers, ensuring compliance with company policies, state regulations, and hospitality/retail security standards.
- Coach and mentor security staff in patrol procedures, access control, emergency response, and customer service best practices.
- Conduct field evaluations to assess officer performance, adherence to safety protocols, and readiness for independent assignments.
- Train officers on the proper use of security technology, including CCTV systems, radios, incident reporting software, and alarm systems.
Security Supervisor
Sanfaz Security
Los Angeles, California
02.2014 - 07.2020
- Liaise with Los Angeles Police Department (LAPD), Los Angeles Fire Department (LAFD), and local emergency responders to ensure rapid and effective response to emergencies.
- Coordinate security coverage for special events, VIP visits, and high-traffic periods, implementing crowd-control and safety protocols.
- Oversee key control procedures and enforce employee/vendor access policies.
Security Officer
Weingart Center
Los Angeles, California
07.2010 - 02.2014
- Monitor surveillance cameras, alarms, and access points.
- Respond quickly to incidents, emergencies, and disturbances.
- Enforce company rules, policies, and safety procedures.
- Write daily activity logs and incident reports.
Door Host/Security Officer
House of Blues
Los Angeles, California
07.2007 - 07.2012
- Greet and screen guests at the entrance, ensuring only authorized individuals enter the premises.
- Check IDs to verify legal age requirements for alcohol service or venue entry.
- Monitor crowd flow at the door to prevent overcrowding and maintain a safe environment.
Education
High School Diploma -
Joliet Central Highschool
Joliet, IL06.1997
Skills
- Security operations
- Emergency response
- Customer service
- Risk assessment
- Training delivery
- Verbal communication
- Leadership development
- Time management
- Interviews and interrogations
- Asset protection
Certification
- Concealed Firearm License, Active
- Class D Security License, Active
- Class G Armed Guard License, Active
Accomplishments
Consecutive recipient of Employee of the Quarter award
Timeline
Security Supervisor
Westgate Resorts Orlando
07.2023 - Current
Certified Field Trainer - Security
Westgate Resorts Orlando
07.2020 - 07.2023
Security Supervisor
Sanfaz Security
02.2014 - 07.2020
Security Officer
Weingart Center
07.2010 - 02.2014
Door Host/Security Officer
House of Blues
07.2007 - 07.2012
High School Diploma -
Joliet Central Highschool