Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liger Rodriguez

Phoenix,AZ

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.

Overview

4
4
years of professional experience

Work History

Sales Floor Representative

Big 5 Sporting Goods
Phoenix, AZ
01.2024 - 07.2024
  • Informed customers about current deals and discounts available in-store.
  • Resolved customer complaints in a professional manner while demonstrating excellent customer service skills.
  • Stocked shelves with new inventory as needed.
  • Display care for my job to customers with good customer service and teamwork.
  • Assisted with unloading shipments from trucks into stockrooms.

Crew Member

Papa John's Pizza
Phoenix, AZ
04.2021 - 10.2023
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Restocked kitchen supplies including food products and utensils.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Maintained an organized work area to ensure efficient operations.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Sales Associate

Circle K
Phoenix, AZ
11.2020 - 06.2021
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Prepared merchandise for purchase or rental.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

GED -

Lehigh Carbon Community College
Schnecksville, PA
09-2001

Skills

  • Goal-Oriented
  • Store Cleaning
  • Retail merchandising expertise
  • Loss Prevention
  • Product Promotion
  • Shipment Processing
  • Cleaning
  • Merchandise Display
  • Cash Handling
  • Sales expertise
  • Store maintenance
  • Shipment Receiving
  • Customer Service
  • Brand Awareness
  • Product processing
  • Store Organization
  • Product Knowledge
  • Customer Assistance
  • Relationship Building
  • Security Practices
  • Organizational Skills
  • Sales and Promotions
  • Decision-Making
  • Problem-Solving
  • Reliability
  • Building Customer Loyalty
  • Adaptable and Flexible
  • Continuous Improvement
  • Merchandise Receiving and Handling
  • Organization
  • Merchandising and Display
  • Reliable and Responsible
  • Flexible Hours
  • Exceeding Customer Expectations
  • Ability to Lift 40 pounds
  • Cash Register Operation
  • Goal-Driven

Timeline

Sales Floor Representative

Big 5 Sporting Goods
01.2024 - 07.2024

Crew Member

Papa John's Pizza
04.2021 - 10.2023

Sales Associate

Circle K
11.2020 - 06.2021

GED -

Lehigh Carbon Community College
Liger Rodriguez