Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ligia Alexander

Piscataway,NJ

Summary

Adaptable professional with 10+ years of work experience and proven knowledge of leadership, customer service, and workflow prioritization. Aiming to leverage my abilities to successfully fill any role, enjoy creative problem solving and getting exposure on multiple projects, where I excel in the collaborative environment.

Overview

13
13
years of professional experience

Work History

Patient Coordinator

Weill Cornell Medicine
03.2023 - Current
  • Explain upcoming treatment preparation, instructions, and other facts to patients.
  • Work with patients to schedule appointment, tests and procedures.
  • Provide complete patient assessments and communicate with patients to understand medical histories.
  • Maintain confidentiality of patient data and condition to safeguard health information.
  • Act as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.

Medicare Sales Agent Medicare

05.2022 - Current
  • Providing information to customers about their Medicare plans and coverage options
  • Reviewing applications to determine if applicants are eligible for coverage
  • Explaining the benefits of Medicare Advantage plans, which allow subscribers to receive all their healthcare services through one company
  • Building and maintaining a client list through effective use of inbound and outbound calls, and consistent client follow up.

Marketing Outreach Specialist WellCare

11.2019 - 05.2022
  • Compliantly marketed Medicare products to all interested eligible candidates
  • Identified target organizations based on population served
  • Organized and developed successful marketing enrollment events to prospect eligible members
  • Developed and maintained relationships within community organizations
  • Utilized Salesforce to configure event schedules, create new locations and update contact information

Program Administrator

LIME Energy Services
06.2017 - 05.2018
  • Planned, scheduled, or coordinated construction project activities to meet deadlines
  • Always maintained highest level of confidentiality in circumstances where required and necessary
  • Tracked and monitored program participant's growth in database.

Administrative Assistant

TRC Solutions
01.2011 - 12.2016
  • Processed over 500 new applications for incentives, receiving new information to complete project responding questions about incentives offered by state of NJ
  • Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes
  • Served as primary point of contact for facilitating operational and administrative inquiries.

Education

Degree - Human Resources Development

Rutgers University
New Brunswick, NJ

Associate Degree - Business Administration

Gibbs College
Livingston, NJ
06.2009

Bachelor of Administrative Studies -

UTESA
Santiago, DR
11.2001

Skills

  • Project Outreach, Salesforce, Microsoft Office, Insurance Industry Knowledge, Customer Service, Communication, Adaptability
  • Operational processes
  • Organization and Time Management
  • Multitasking Abilities
  • Customer Service
  • Medication Side Effect Knowledge

Languages

Spanish
Native or Bilingual

Timeline

Patient Coordinator

Weill Cornell Medicine
03.2023 - Current

Medicare Sales Agent Medicare

05.2022 - Current

Marketing Outreach Specialist WellCare

11.2019 - 05.2022

Program Administrator

LIME Energy Services
06.2017 - 05.2018

Administrative Assistant

TRC Solutions
01.2011 - 12.2016

Degree - Human Resources Development

Rutgers University

Associate Degree - Business Administration

Gibbs College

Bachelor of Administrative Studies -

UTESA

Similar Profiles

CREATE PROFILE
Ligia Alexander