Ligia Batista
New Brunswick,NJ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
19
19
years of professional experience
Work History
Custodian
Rutgers University
06.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Confirmation Agent
Momentum Solar
01.2023 - 01.2023
Driver
Uber
01.2020 - 01.2022
Sale Representative
Sprint
01.2016 - 01.2020
Pick orders
Amazon Warehouse Fulfillment
01.2015 - 01.2016
Massage Therapist
Massage Envy
01.2013 - 01.2015
Store Manager
Sprint Store by Digital Express
01.2010 - 01.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Home Health Aid
Care we love
01.2009 - 01.2010
Warehouse worker
Petco animal supply
01.2007 - 01.2009
Waitress
Hometown buffet
01.2006 - 01.2007
Education
Massage Therapy Diploma -
The Anthem institute
ESL -
Middlesex county college
High school diploma -
San Antonio de Padua
Skills
- Certified in CPR
- Knowledge in Swedish massage, hydrotherapy, deep tissue massage, chair massage, aromatherapy, and spa treatments
- Knowledge of the body mechanics for injuries prevention
- Education in nutrition, stress management and wellness
- Comprehensive knowledge of the business operation of a massage therapy business supervised clinic in a clinical setting
- Sales skills
Clinicpracticeandinternship
Anthem institute, to ensure that students complete the highest level of training possible so they provide safe and accurate service, 120, 50, Obtained client information and complete medical history intake forms, Documents soap notes
Timeline
Custodian
Rutgers University
06.2024 - Current
Confirmation Agent
Momentum Solar
01.2023 - 01.2023
Driver
Uber
01.2020 - 01.2022
Sale Representative
Sprint
01.2016 - 01.2020
Pick orders
Amazon Warehouse Fulfillment
01.2015 - 01.2016
Massage Therapist
Massage Envy
01.2013 - 01.2015
Store Manager
Sprint Store by Digital Express
01.2010 - 01.2013
Home Health Aid
Care we love
01.2009 - 01.2010
Warehouse worker
Petco animal supply
01.2007 - 01.2009
Waitress
Hometown buffet
01.2006 - 01.2007
Massage Therapy Diploma -
The Anthem institute
ESL -
Middlesex county college
High school diploma -
San Antonio de Padua
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