Administrative professional with strong office management and customer service skills. Capable of supporting the day-to-day operations in fast-paced office environment
Overview
8
8
years of professional experience
Work History
GI- Acces Center Specialist
Adven Health
Orlando, FL
12.2023 - Current
Inbound and outbound calls
Appointment scheduling
Direct Access to Colonoscopy screening
Referral basket coordinator
New Hire Referral basket Trainer
Referral Coordinator
Advent Health Orlando
Orlando, FL
07.2022 - 12.2023
Insurance verification
Managed Referral basket
Collaborate with PCP offices
appointment scheduling
Medical Receptionist Supervisor
DNF Medical Center
Orlando, FL
03.2020 - 07.2022
Patient Registration
Obtain patient copay and overdue balances
Insurance verification
Procedure scheduling
Data Entry Clerk
STAT Informatic Solutions
Orlando, FL
08.2018 - 03.2020
Typing over 15 account numbers per minute
Managing medical records
Scanning documents into system
EMR data entry
Dollar Tree
Assistant Manager
Orlando, FL
11.2016 - 12.2018
Managed a staff of 6 people or fewer.
New hire training.
Secured cash handling and bank deposits.
Stocking
Employee time sheets.
Education
High School Diploma -
Antilles Educational Collage
Puerto Rico
03-2016
Skills
Customer Service
Call handling
Data Entry
Patient Scheduling
Precertification requirements
Insurance benefits verification
Languages
Spanish
Professional
English
Professional
Timeline
GI- Acces Center Specialist
Adven Health
12.2023 - Current
Referral Coordinator
Advent Health Orlando
07.2022 - 12.2023
Medical Receptionist Supervisor
DNF Medical Center
03.2020 - 07.2022
Data Entry Clerk
STAT Informatic Solutions
08.2018 - 03.2020
Dollar Tree
Assistant Manager
11.2016 - 12.2018
High School Diploma -
Antilles Educational Collage
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