25 years of extensive face to face interaction with the general public. Analyzing customer's problems and providing solution. Strong communication skills and ability to work under pressure and adapting to change. Highly dependable and energetic.
- Greet customers
- Assist with obtaining new identification, driving permit and licenses.
- Reviewing all documents
- Scanning and faxing documents.
- Translating from Spanish to English/ English to Spanish.
- Assisted customers with their daily needs.
- Helped management with daily operations.
- Proficiency with sales referrals and product knowledge.
- Wire transfer bank checks and foreign currency orders.
-Was in the top 5 percent in sales referrals and promotional sales goals in 2016.
- Trained and mentored coworkers.
- Organized signature cards and power of attorney records.
- Processed incoming mail.
-Provided customers with bank records per request.
-Addressed any customer issue.
-Handled any safe deposit issue and payment.
- Handled large amount of cash on daily basis.
- Coordinated weekly shipment of cash.
- Daily ATM settlement.
- Ordering of supplies and source materials.
- Arranged weekly schedule for all staff members.
- Helping customers with their needs.
- Trained and mentored all staff.
- Bilingual English and Spanish (read/write/speak)
- Quick learner and observant
- Friendly and self efficient
-Answering phones and using computers
-Multitasking and fast pace