Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ligia Lentz

Lancaster,CA

Summary

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

5
5
years of professional experience

Work History

Receptionist

Alter bandits auto recycling
Lancaster , CA
02.2023 - 05.2024
  • Greeted visitors and provided them with assistance.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Updated daily log book with information about visitors entering the premises.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Monitored office supplies inventory and placed orders when necessary.
  • Scheduled appointments for clients, customers, and other visitors.

Student Volunteer

Pete Knight High School
Palmdale , CA
02.2019 - 03.2020
  • Supervised groups of student volunteers during special projects or activities.
  • Removed trash and waste from work areas to designated collection points.
  • Performed periodic deep cleans of entire facility as needed.
  • Provided assistance to other departments upon request.
  • Reported any maintenance needs to supervisor promptly.
  • Collaborated with team members to complete assigned tasks efficiently and effectively.
  • Followed all safety procedures when handling hazardous materials.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Collaborated with other volunteers to create a positive work environment.
  • Organized and maintained records of volunteer hours and donations.

Education

Pete Knight High School
Palmdale, CA
08-2023

Skills

  • Office Management
  • File Management
  • Administrative Support
  • Data Entry
  • Bookkeeping
  • Clerical Support
  • Scheduling
  • Multitasking and prioritization
  • Staff Management
  • Verbal and written communication
  • Greeting and Seating Clients
  • Mail handling
  • Positive and professional
  • Service-oriented mindset
  • Meticulous and organized

Languages

Spanish
Limited

Timeline

Receptionist

Alter bandits auto recycling
02.2023 - 05.2024

Student Volunteer

Pete Knight High School
02.2019 - 03.2020

Pete Knight High School
Ligia Lentz