Lihanny Alvarez
Port Saint Lucie,FL
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns Eager to contribute to a positive and supportive patient care enviroment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Tech
CLEVELAND Clinic Martin North
11.2013 - Current
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Provided direct patient care and assistance to healthcare team members.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Followed health system guidelines at all times to ensure accurate care.
- Adhered to HIPAA requirements and maintained all confidentiality.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Utilized healthcare software systems for patient scheduling and record management efficiently.
Front Desk Coordinator
Kids and Teens Orthopedics
09.2010 - 11.2013
- Assists in checking out patients, and assists them with referral processing and the scheduling process.
- Answering office phones, making appointments.
- Managing the physician's surgical schedule, as well as other business-related appointments and other basic office-related tasks.
- Collects co-pays and posts charges.
- Took inventory and ordered low-stock items to maintain effective supply organization.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted physicians with casting and splinting of fractures.
- Facilitated referrals to specialists when needed while coordinating care between multiple providers.
- Maintained accurate documentation of patient care services in the electronic health record system.
- Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
- Scheduled appointments for patients via phone and in person.
- Organized office files, updated patient charts, handled billing inquiries from insurance companies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Associate in Nursing -
Health Career Insitute
West Palm Beach, FL05.2020
Associate in Science -
Indian River State College
Stuart, FL06.2018
Certified Nursing Assistant (CNA) -
Medical Training of The Palm Beaches
West Palm Beach02-2015
Highschool Diploma -
Herbert H Lehman Highschool
New York, NY06.2006
Skills
- Vital signs monitoring
- Team collaboration
- Catheter care
- Patient assistance
- Basic life support
- CPR certification
- Blood glucose testing
- HIPAA compliance
- Medical terminology proficiency
- Healthcare software
Certification
- Basic Life Support Certification
- Patient Care Technician Certification
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Care Tech
CLEVELAND Clinic Martin North
11.2013 - Current
Front Desk Coordinator
Kids and Teens Orthopedics
09.2010 - 11.2013
- Basic Life Support Certification
- Patient Care Technician Certification
Associate in Nursing -
Health Career Insitute
Associate in Science -
Indian River State College
Certified Nursing Assistant (CNA) -
Medical Training of The Palm Beaches
Highschool Diploma -
Herbert H Lehman Highschool
Similar Profiles
Kristie KasyeKristie Kasye
Certified Surgical Technologist: Labor & Delivery at Cleveland Clinic Martin NorthCertified Surgical Technologist: Labor & Delivery at Cleveland Clinic Martin North
Michaela CroughwellMichaela Croughwell
Emergency Clinical Technician at Cleveland Clinic Martin NorthEmergency Clinical Technician at Cleveland Clinic Martin North
Heather HintonHeather Hinton
Assistant Nurse Manager - Cath Lab at Cleveland Clinic Martin NorthAssistant Nurse Manager - Cath Lab at Cleveland Clinic Martin North