LIH JIAU Alice CHANG

Human Resources Specialist

Zhaoying

12.2021 - Current

Assist with hiring, training, and registration of new employees
Assist with employee separation
Make cold calls to locate new employees.

Secretary

Appledaily Next Digital Ltd

04.2010 - 09.2020

Reported to the CIO, CTO, & COO Groups at Next Digital Business
Assisted
CIO&CTO&COO in digital transformation to improve productivity and working efficiency
Responsibilities： Managed the CIO, CTO, & COO Groups’ schedules
Directly supported the CIO
CTO, & COO Groups and members of the executive team, including but not limited to calendar management, expenses and additional administrative tasks
Prioritized, managed and scheduled time and availability for most efficient use of time
Established and maintained effective working relationships with internal customers, external customers, co-workers and peers
Maintained the highest level of confidentiality with sensitive information and while working under tight and often competing deadlines
Processed and screened incoming and outgoing communication and correspondence to ensure proper dissemination of information
Coordinated multiple projects as they are assigned
Served as the primary liaison to headquarters landlord; manage facilities and equipment for the headquarters office and staff
Managed contracts and agreements, and support staff in contract review
Worked in a fast-paced environment, made informed decisions, communicated effectively, prioritized workload efficiently and with accuracy in high pressure situations
Collaborated and provided back-up support to other Executive Assistants and collaborated with Business Operations teams across multiple offices
Responsible for handling confidential information and maintaining professionalism in dealing with senior executives
Assisted in editing, formatting, and printing presentations and documents using
Microsoft Word, PowerPoint, Excel, and Adobe PDF
Arranged and attended cross-division meetings
Drafted documents in company-directed formats and fonts.
Managed filing system, entered data and completed other clerical tasks
Coordinated training for new team members, related forms, including time sheets, leave requests, vacation calendars
Completed forms, reports, logs and records to quickly handle all documentation for human resources.Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.Role responsibilities included managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel.Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Assisted in preparation of financial reports, budgeting and forecasting for executive office.Screened visitors and issued badges to maintain safety and security
Collated and distributed agendas and minutes for all executive meetings
Assisted with IT office boarding and removing access for departing employees.Documented and distributed meeting notes to identify, analyze, and improve workflows
Established administrative work procedures to track staff's daily tasks
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.Served as expert in IT Help Desk, Manage Group E-mail accounts (Google G Suite administration) and Active Directory account, created and delete
Support TS, NS, SA team, Platform: PM, iOS team, Android team, UX/UI Designer, QA, Front-end engineer
Video meeting support and Slack
Jira
Ordered office supplies and maintained office equipment.Worked outside of normal business hours on occasion to support company projects.

Assistant

Taipei Medical University

02.2009 - 04.2010

To Professor and Dean (TAIWAN, TAIPEI, Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Performed clerical and administrative support duties to optimize workflow procedures
Managed filing system, entered data and completed other clerical tasks
Documented grades and test scores to update permanent records
Assisted coworkers and staff members with special tasks on daily basis
Participated in meetings, workshops and seminars to covey or gather information to perform functions
Completed forms, reports, logs and records to quickly handle all documentation for human resources
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Volunteered to help with special projects of varying degrees of complexity
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Organized logistics and materials for each meeting and took detailed notes.

Summary

Overview

Work History

Human Resources Specialist

Secretary

Assistant

Education

Bachelor of Arts - Applied Chinese, Applied Statistics

MBA -

Skills

Languages

Work Availability

Quote

Timeline

Human Resources Specialist

Secretary

Assistant

Bachelor of Arts - Applied Chinese, Applied Statistics

MBA -

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