Liisa Spaller
Lyndhurst,OH
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Administrative Coordinator Summer Programs
Hawken School
Lyndhurst, OH
10.2011 - 08.2024
- Prepared detailed reports and presentations for executive staff.
- Organized and maintained filing systems for sensitive documents.
- Answered phones and routed calls to appropriate personnel.
- Coordinated internal meetings, including scheduling and logistics.
- Maintained calendars for multiple executives.
- Provided administrative support to various departments within the organization.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Created expense reports using company software applications.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Processed invoices from vendors in a timely manner according to company policies.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Recruited, interviewed and selected employees to fill vacant roles.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Resolved customer complaints or answered customers' questions.
- Calculated and processed payroll during the summer months for seasonal employees, monthly billing, and invoices.
- Researched and prepared reports required by management.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Professional Nanny
Dr. Linda Neiheiser
Gates Mills , OH
09.1995 - 08.2011
- Developed and implemented age-appropriate educational activities to stimulate learning and development.
- Provided guidance on proper nutrition, hygiene, and physical activity habits.
- Assisted with homework assignments and tutoring sessions.
- Planned and prepared meals according to dietary guidelines.
- Maintained a safe environment for the children at all times.
- Transported children to school, afterschool activities, appointments. as needed.
- Engaged in meaningful conversations with the children about their day and feelings.
- Cleaned up after meals and organized toys and play areas when finished playing.
- Assisted with potty training, dressing, bathing, feeding and overall personal care of the children.
- Read stories to the children before nap time or bedtime each night.
- Supervised outdoor playtime ensuring safety at all times.
- Took initiative to plan fun outings such as trips to the park or library visits.
- Helped cultivate healthy relationships between siblings through cooperative games.
- Administered medication according to instructions provided by parents and guardians.
- Resolved conflicts between siblings while maintaining a calm demeanor.
- Encouraged good behavior through positive reinforcement techniques.
- Provided emotional support during difficult times for both child and family members.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Provided safe transportation to and from activities and events.
- Interacted positively with children to promote mental and emotional development.
- Assisted children with completing homework and special assignments to improve academic performance.
- Engaged with children on individual basis to build positive, trusting relationships.
- Incorporated music and art activities to encourage creativity and expression.
- Administered medication and minor first aid to sick and injured children.
- Transported children to schools, social outings and medical appointments.
- Traveled with family to help with vacation activities and childcare.
Education
Bachelor of Arts - Fashion Design
Kent State University
Kent, OH06-1993
Skills
- Correspondence Management
- Correspondence Preparation
- Microsoft Excel
- Calendars management
- Event Planning
- Appointment Scheduling
- Employee Development
- Data Entry
- Processing Expense Reports
- Customer Database Systems
- Employee Records Management
- Inventory Management
- Team Collaboration
- Time Management
- Meeting Coordination
- Workload Management
- Scheduling appointments
- Office inventory management
References
References available upon request.
Timeline
Administrative Coordinator Summer Programs
Hawken School
10.2011 - 08.2024
Professional Nanny
Dr. Linda Neiheiser
09.1995 - 08.2011
Bachelor of Arts - Fashion Design
Kent State University
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