Liivia Malmgren
Lewiston
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. I believe in contributing to a positive work environment and know how to get along with all types of people, making customer relations edfortless.With a positive attitude anything is possible!
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mason Tender/foreman
LA Masonry
Lewiston
07.2022 - 09.2025
- Operate and trouble shoot all power tools and equipment, organize and ensure all tools are ready to use and out and in order, plan all materials and tools needed for jobs, make sure all tools and materials needed are ready and on each job, Make mortar, cement, any other masonry related mixes, set up and tear down staging and all job site needs, be ready to find and get anything needed for a job quickly, ensure all masonry jobs run smoothly, on some jobs where extra help is needed ensure helpers know what to do and when, help show them things if any questions, delegate specific roles to helpers when needed and ensure they are done properly, handle all customer service communication on updates and ensure customers got what why wanted and were happy with projects, Also do landscaping and clean up to be able to access the areas and leave things looking much better than before we got there.
Plant trimmer
Lewiston
08.2022 - 11.2022
- Trim marijuana plants into appealing buds
Landscape Foreman
The Home Doctor
Mechanic Falls
05.2021 - 07.2022
- Assess and plan what was needed to do a job and how, answer any questions that customers may have and make suggestions when needed, ensure all tools and materials were acquired and ready before going to each job, delicate helpers when needed on jobs to do certain tasks to complete job efficiently, help answer any questions or concerns helpers may have on things, show helpers which plants to trim and weed and which ones were to remain when needed, operate all power tools and hand tools, troubleshoot and come up with creative ways to complete some tasks for jobs, help and make sure each job was done to excellent standards
Machine Operator/Production
Proctor and Gamble
Auburn
09.2020 - 01.2021
- Through temp agency, I handled production and clearly followed orders and operated various machines in various production areas of the warehouse and helped production and quality inspection of all various bras types of products and packaging, store and organize products into stacked pallets
Company Co-CEO/Partner, Manager, Customer Relations
Home modifications LLC
Warrenton
02.2019 - 09.2020
- Examine, estimate time frame and staff ability and choose which jobsite bids we would take on for each jobs we would take, I would manage all staffing and scheduling of various job sites, customer scheduling and orders, provide exceptional customer service and troubleshoot and respond promptly, do inventory orders according to jobs, balance the budget, do all invoices, do all bookkeeping, remedy any customer issues in a clearly communicated manner so that there were no surprises, help on some jobs with various areas and positions when needed.
Grow OP production supervisor
Franqour
Greene
02.2018 - 01.2019
- Ensured the greenhouse was on proper order of heat and humidity, organize and make sure all sub species/strains of plants were together and separated from others, pick through and troubleshoot any issues with the plants and treat them for any issues, prune plants for desired growth, plant, water, and process plants into quality buds through the entire process from seed to drying to ready for sale, handle all machinery needed to process all the trimmings into oil/dabs.
Art Production Assistant/Manager
Braelandia
Warrenton
03.2016 - 02.2018
- Enter orders and any personalization notes into bookkeeping systems, copy and hand paint artwork for production of sales, handle quality control and ensure pieces were ready for shipping or pickup, set up and operate all machinery and presses needed for orders, work with various different medias and machinery for various stages of production, delegate and supervise other workers and be there to assist with any questions or steps anyone was unsure about, supervise all the other production associates, mixed and color matched all paint colors when out of stock of custom colors by hand until color was found and then make larger batches and label them accordingly, measure and cut glass for the glass pieces, order supplies needed for the various hand held and larger stationary machines and all other supplies needed for various art pieces to be produced and sold, write personalized notes with the stationary pieces for some orders, organized and arranged art showings, including ordering catering, decoration, handling invitations and all related things to set up art showings.
Production Manager/ Designer/Customer Service
Sharp designs
Unison
02.2016 - 02.2018
- Would receive all client orders and fill them by making flower arrangements, cards, build custom frames for paintings and pictures, order and cut all mats if wanted to customer orders, customize and design and build and arrange shadow drop boxes, cut and design all samples and match them to each order and customize certain things as needed, do all invoices and scheduling, manage personal and business accounts and information, do basic bookkeeping, inventory, orders and invoices, help offer design ideas if customer did not know yet exactly what they wanted, provide exceptional customer service and promptly troubleshoot and fix any issues to customer's satisfaction.
Painting framer and sales associate
Michael's Arts
Gainesville
12.2015 - 01.2016
- Would greet all customers and handle all sales from start to finish, answering any concerns or questions with any product and how it would affect customers desired design ideas, give suggestions when needed, strive to deliver exceptional sales experiences in the department, operate cash register, show knowledge and examples of products, be aware of all products and very often help design the color schemes and mats and type of frames and quality of glass, and then cut the glass and mats and build frames for various art pieces of various sizes, then measure everything and provide quality control checks on every single piece done by myself or by others and ensure they were done to exact measurements and professional artistic showing level quality, answer and handle customer service questions and situations to ensure customer satisfaction and quality work reputation for the store, enter all orders into the system and enter them as complete when finished, sort, label and properly store orders that needed to be done according to dates and orders that were finished, package and label completed orders, call customers to let them know that the order was completed and ready for pickup, handle any issue if ever something on an order was done incorrectly and ensure it was fixed to professional standards. Keep a clean work area and dispose of inventory packaging in the back of store accordingly, every day before leaving ensure the department had everything returned to the proper spots on shelves and was clean and inviting.
Pharmacy Technician
Giant Food
Warrenton
02.2014 - 11.2015
- Would fill prescriptions and handle the cash register
Education
Upper secondary education -
fairfax community college
Warrenton, VAComputer Applications and Bookkeeping
Fairfax Community College
Warrenton, VAHigh school diploma -
Fauquier High School
Warrenton, VALandscaping and mechanical drawing
Fauquier High school
Warrenton, VAWelding
Virginia Department of Education
Warrenton, VAHorticulture
Virginia Department of Education
Warrenton, VAFloriculture
Virginia Department of Education
Warrenton, VABuisness and marketing
Fauquier high school
Warrenton, VASkills
- Continuous improvement
- Microsoft Excel
- Google Workspace
- Data-driven decision making
- Writing skills
- Greeting customers
- Data entry
- Construction
- Numeracy
- Team leadership
- Self motivated
- Pallet jack
- Order fulfillment
- Grocery store
- Leadership
- Great with customer relations/customer service
- Labeling
- Interpersonal skills
- Basic math
- Horticulture
- Billing software
- Technical Proficiency
- Manual handling
- Maintaining an organized workspace
- Schematics
- Accounting
- Operations management
- Administrative experience
- Customer relationship building
- Power tools
- Clerical experience
- Sales
- Coachability
- Handling customer exchanges
- Scheduling
- Teamwork
- Plant trimming
- Floriculture
- Appointment scheduling
- Expense management
- Ability to follow instructions
- Performance management
- Attention to detail
- Construction site experience
- Team management
- Complaint handling
- Productivity software
- Microsoft Teams
- Microsoft Outlook
- Assembly line
- Quality inspection
- Computer operation
- Professionalism
- Collaborate with healthcare professionals
- E-commerce
- Client services
- Team development
- Damaged goods handling
- Microsoft Office
- Quality control
- Sustainable agriculture
- Manufacturing
- Store opening/closing procedures
- Floral design
- Arrangement techniques
- Color theory
- Mat cutting
- Frame building
- Artwork preservation
- Customer service
- Inventory management
Certification
Driver's License
Languages
English, Estonian
Timeline
Plant trimmer
08.2022 - 11.2022
Mason Tender/foreman
LA Masonry
07.2022 - 09.2025
Landscape Foreman
The Home Doctor
05.2021 - 07.2022
Machine Operator/Production
Proctor and Gamble
09.2020 - 01.2021
Company Co-CEO/Partner, Manager, Customer Relations
Home modifications LLC
02.2019 - 09.2020
Grow OP production supervisor
Franqour
02.2018 - 01.2019
Art Production Assistant/Manager
Braelandia
03.2016 - 02.2018
Production Manager/ Designer/Customer Service
Sharp designs
02.2016 - 02.2018
Painting framer and sales associate
Michael's Arts
12.2015 - 01.2016
Pharmacy Technician
Giant Food
02.2014 - 11.2015
Upper secondary education -
fairfax community college
Computer Applications and Bookkeeping
Fairfax Community College
High school diploma -
Fauquier High School
Landscaping and mechanical drawing
Fauquier High school
Welding
Virginia Department of Education
Horticulture
Virginia Department of Education
Floriculture
Virginia Department of Education
Buisness and marketing
Fauquier high school