Lijan Desai Roberts
Relationship Manager
Ottawa,ON
Summary
Financial services professional with15 years of experience servicing commercial and retail clients in urban, rural, and Indigenous communities across Canada. Comfortable in both sourcing and uncovering sales opportunities, and conducting financial analysis to support credit risk and portfolio management. Seeking to join an organization with a large footprint in commercial or corporate banking.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Relationship Manager
CIBC
03.2022 - Current
- Manage a portfolio of 30 First Nations, First Nation led non-for-profits, and corporations owned by First Nations across Ontario.
- Portfolio's average monthly deposits total $260MM, and authorized $130MM in total credit.
- First internal resource across CIBC’s Commercial and Retail Banking segments in Ontario for topics touching on the Indian Act and on reserve lending.
- Coordinate a team consisting of a credit writer, treasury specialist, and two support staff that service the portfolio.
- Engage in business development activities to grow lending and deposits by 10% annually.
- Lead the restructuring of CIBC’s Indigenous Housing Loan Program to increase adoption of program by First Nations.
- Volunteered to be the market expert for the Ontario Commercial Banking market during the rollout of the new PrecisionLender pricing application.
- Selected to partake in a pilot to optimize and reimagine use of Salesforce which was implemented across Commercial Banking in 2023.
Relationship Manager
CIBC
02.2019 - Current
- Managed a diversified portfolio of over 30 clients with total credit authorization of over $30MM, and average deposit balances over $80MM.
- Provided financial relief to businesses impacted by Covid-19 pandemic.
- Mentored associates through CIBC's commercial banking training program.
- Underwrote credit transactions for prospects and existing clients.
- Performed credit and AML reviews for each client annually.
Relationship Manager
CIBC
04.2017 - 02.2019
- Managed a diversified portfolio of over 35 clients with total credit authorization over $50MM, and average deposit balances over $60MM.
- Grew lending and deposits by 8% and 15% respectively through prospecting and servicing existing clients.
Commercial Banking Associate
CIBC
11.2015 - 04.2017
- Supported 3 portfolios consisting of 160 clients and total credit authorizations over $200MM.
- Performed annual credit reviews and monitored margined revolving credits on a monthly basis.
Small Business Financial Adviser
CIBC
12.2013 - 10.2015
- Provided investment and credit solutions to over 170 affluent households and 90 small businesses consisting primarily of farmers and oil and gas contractors.
- Grew portfolio from $115MM to $140MM and onboarded 48 new households and businesses.
- Referred over $14MM to Commercial Banking and Wealth Management partners.
Education
Bachelor of Arts - Economics
McGill University
Montreal, QC 01.2004 - 05.2008
Languages
Timeline
Senior Relationship Manager
CIBC
03.2022 - Current
Relationship Manager
CIBC
02.2019 - Current
Relationship Manager
CIBC
04.2017 - 02.2019
Commercial Banking Associate
CIBC
11.2015 - 04.2017
Small Business Financial Adviser
CIBC
12.2013 - 10.2015
Bachelor of Arts - Economics
McGill University
01.2004 - 05.2008
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