LIJO KANNANAIKAL

• Maintained clean and orderly work station.
• Provided accurate cash handling and timely transactions, ensuring smooth operations at the register. Managed inventory and restocked shelves as needed to maintain adequate product availability.
• Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts. Delivered exemplary customer service and warmly greeted guests.
• Maintained inventory of all saleable items. Handled cash with high accuracy and took care to check bills for fraud. Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

• Coordinated importers and providing accuracy and timely delivery. Investigated discrepancies in shipping documents and resolved issues with vendors.
• Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
• Maintaining compliance with Customs and international regulations.
• Coordinated with internal teams to enable timely ordering, shipping and receipt of goods. Prepared and submitted reports on import and export activity to management.
• Bargained terms and rates with vendors and carriers for favorable shipping conditions. Examined cargo and freight shipments to check goods' condition.
• Negotiated and arranged transport of goods with shipping or freight companies.
• Developed cost-saving strategies by analyzing shipping routes and negotiating favorable rates with carriers.
• Strengthened supply chain efficiency by collaborating with internal departments such as procurement, logistics, and sales to align objectives and streamline workflows.
• Negotiated freight rates with carriers for international transportation of goods.

• Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
• Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
• Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
• Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
• Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
• Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
• Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
• Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
• Coordinated shipments, determining timely transport of goods from point of origin to final destination. Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
• Provided tracking information to enable clients to monitor progress of shipments. Arranged delivery or storage of goods at destinations.
• Negotiated with carriers to secure best possible rates for clients and control costs.
• Calculated weight, volume or cost of goods to be moved.
• Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipments. Negotiated favorable rates with carriers to ensure competitive pricing for clients while maintaining company profit margins.

(Joined as Export Coordinator with Fortune Global Trading from January 2008 to March 2009).

• Coordinated export shipments with suppliers , customs brokers, shipping lines, trucking companies.
• Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
• Investigated discrepancies in shipping documents and resolved issues with suppliers , transportes and shipping companies.
• Processed customs declarations and maintained records of customs documents.

(Promoted as SENIOR IMPORT AND EXPORT COORDINATOR and worked with Majolica Trading S.A at Bogota, Colombia March 2009 to December 2011).

• Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
• Negotiated and arranged transport of goods with shipping or freight companies.
• Bargained terms and rates with vendors and carriers for favorable shipping conditions.

Promoted as SENIOR FREIGHT OFFICER and worked with Transoworld Logistic and Freight Fwd Corp. Panama City , Republic of Panama ( January 2011 to March 2013 ).

• Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
• Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
• Assisted in the development of freight budgets, providing accurate data analysis for informed decision-making processes.
• Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
• Assisted with problem resolution and dispute management relating to import and export activities.

Nijoy Freight systems pvt ltd - As an handling agent of Maersk Container Line at Gujarat , India.

• Handled Export / Import documentations
• Complete Logistics operations.
• Co-Ordination with freight forwarding Companies, shippers and consignees for issuance of B/L, switching of B/L and trading purpose etc.
• Used Software’s RKEM, GCSS for prepare bill of ladings, delivery orders, customs manifests, etc.
• Prepare delivery and customs documents, reports and product proposals and price quotations.
  6. Process and execute authorizations, substitutions, orders, replacements, credit memos etc.
• Coordinated with surveyors for break bulk survey, container survey , reefer survey , yard management , container storage with washing & repair facilities.
• Coordinate with transporters , customs warehousing and distributions.

• Assisted in the coordination of pilot, tug, linesman orders, berthing assignments for vessels, Shadow senior agents aboard vessels at marine facilities in ports.
• Assisted in the coordination of Customs, Immigration & Port health officer boarding’s. Entrance/clearance of vessels, Assist with the scheduling of husbandry deliveries to vessels.
• Prepare the customs documents (IGM, EGM, Bill Of Entry etc...) Port clearance, Customs Clearance, PHO Clearance, Police Clearance.
• Prepare commercial maritime documents with guidance from senior agents
• Manage port funding process for vessel’s port stay with guidance from senior agents, Adhere to internal administration and accounting procedures.