Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lila Dostie

Effingham,NH

Summary

Dynamic professional with a proven track record at Glendale Dining Services, excelling in client support and team communication. Recognized for enhancing customer experience and achieving high retention rates through strong relationship-building. Skilled in maintaining cleanliness and organization while delivering exceptional service, ensuring a welcoming atmosphere for all guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Glendale Dining Services

Glendale Dining Services
09.2022 - Current
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Teamed with kitchen group in surpassing guest expectations, achieving top retention and referral rates.
  • Taking care of each and every resident everynight
  • Developed and maintained strong relationships with clients to maximize satisfaction.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Pizza Cook

Pizza Barn
08.2020 - 08.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Medical Assisting

NHTI
Concord, NH
05-2025

Medical Terminology

NHTI
Concord, NH
12-2024

High School Diploma -

Kingswood Regional Highschool
Wolfeboro, NH
06-2024

Skills

  • Team Communication
  • Client Support
  • Employee Support
  • Team Meetings
  • Performance Goals
  • Staff Development
  • Medical terminology knowledge
  • HIPAA compliance
  • Verbal and written communication
  • Patient education

Certification

  • CMA - Certified Medical Assistant

Timeline

Glendale Dining Services

Glendale Dining Services
09.2022 - Current

Pizza Cook

Pizza Barn
08.2020 - 08.2022

Medical Assisting

NHTI

Medical Terminology

NHTI

High School Diploma -

Kingswood Regional Highschool

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Lila Dostie