Lila Gignilliat
Hinesville,GA
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
CDL Truck Driver Recruiter
Self Employed
01.2020 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Customer Success Manager
Hoops HR
01.2023 - 04.2023
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Created customer support strategies to increase customer retention.
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
- Conducted periodic user training sessions to support customer understanding and product feature utilization.
- Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
- Collaborated with sales and product teams to address customer success objectives.
Talent Acquisition Specialist
Hoops HR
07.2021 - 01.2023
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Implemented innovative recruitment strategies to increase number of high-quality job applicants.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Recruiter/Sales Representative
Atlantic Logistics Management
08.2017 - 01.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Advised managers on best practices to maintain compliance with applicable laws.
- Assisted with writing job postings and job descriptions for boards.
Special Education Paraprofessional
Bradwell Institute
07.2016 - 08.2017
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Accounting/Payroll Administrator
Hinesville Ford Company
06.2015 - 06.2016
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Processed payroll garnishments such as tax liens and child support.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Processed timecards and payroll data for team of employees.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
Middle School Special Education Teacher
Coastal Academy
06.2014 - 06.2015
- Encouraged students to take ownership of learning by providing choices.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Led activities that developed students' physical, emotional, and social growth.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Partnered with standard education teachers from across academic departments.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Redirected students using Positive Behavior Support (PBS).
- Developed transition plan to outline steps necessary to prepare student for move to high school.
Tag and Title Clerk/Payroll Administrator
Hinesville Ford Company
11.2001 - 08.2008
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Communicated with customers to resolve common title issues.
- Contact Motor Vehicle Department of various states to determine status of pending titles.
- Stayed up-to-date on state laws and licensing requirements to complete accurate and efficient reviews.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Processed payroll garnishments such as tax liens and child support.
- Calculated payroll deductions by accurately using various software and processed payroll to meet preset requirements.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Submitted reports on payroll activities.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
Mental Health Technician
Gateway CSB
01.1998 - 11.2001
- Performed scheduled patient safety checks and documented results to establish clients' well-being.
- Applied de-escalation and limit-setting techniques to promote client cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for client.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Helped clients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Administered medications to relieve symptoms and monitor effects on clients.
- Delivered compassionate client care, focusing on safety, comfort and emotional support.
- Charted on each patient daily.
- Supported client confidentiality in accordance with HIPAA regulations.
Education
Bachelor of Science - Education
Liberty University
Lynchburg, VA12.2012
Skills
- Talent Acquisition
- Team Building
- Organizational Development
- Recruitment and Retention Strategies
- Customer Relations Management
- Analytical and Critical Thinking
- Networking and Partnership Development
- Conflict Resolution
- Training Development and Execution
- Employment Record Keeping
- Personnel Management
- ATS
Timeline
Customer Success Manager
Hoops HR
01.2023 - 04.2023
Talent Acquisition Specialist
Hoops HR
07.2021 - 01.2023
CDL Truck Driver Recruiter
Self Employed
01.2020 - Current
Recruiter/Sales Representative
Atlantic Logistics Management
08.2017 - 01.2020
Special Education Paraprofessional
Bradwell Institute
07.2016 - 08.2017
Accounting/Payroll Administrator
Hinesville Ford Company
06.2015 - 06.2016
Middle School Special Education Teacher
Coastal Academy
06.2014 - 06.2015
Tag and Title Clerk/Payroll Administrator
Hinesville Ford Company
11.2001 - 08.2008
Mental Health Technician
Gateway CSB
01.1998 - 11.2001
Bachelor of Science - Education
Liberty University
Similar Profiles
Elly KellardElly Kellard
Artist at Self employedArtist at Self employed
Rayan Al-GahtaniRayan Al-Gahtani
Mathematics tutor at Self employedMathematics tutor at Self employed
Safin HossainSafin Hossain
Tutor at Self employedTutor at Self employed
Brenda GenzBrenda Genz
B&B Family Care Owner at Self EmployedB&B Family Care Owner at Self Employed
Melton WaldenMelton Walden
Military Intelligence Systems Maintainer/Systems Integrator at US ArmyMilitary Intelligence Systems Maintainer/Systems Integrator at US Army