Summary
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst
Lila Harvey

Lila Harvey

Fort Myers,FL

Summary

Energetic Manager who is enthusiastic about working with high-performance teams. Personable, responsible and a hardworking professional. Dedicated to innovation, effective budgeting and top-of-the-line customer service.

Work History

Owner/Operator

Lila's Haberdashery
Fort Myers, FL
01.2020 - Current
  • Managed day-to-day business operations
  • Developed business plan, processes and procedures to provide superior soap to customers
  • Prepared monthly budgets with controls to prevent overages
  • Spoke professionally with customers regarding merchandise, gathering all necessary information to make educated decisions and address issues.

Kitchen Manager

GameTime
04.2022 - 06.2023
  • Ensures safe and clean kitchen
  • Directly responsible for passing every inspection, knowing all chemicals used
  • Maintaining food portions to minimize food cost and waste, reporting food substitution received from vendors
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals

Kitchen Manager

SODEXO
08.2021 - 03.2022
  • Directly responsible for passing every inspection and knowing all chemicals used
  • Maintaining food portions to minimize food cost and waste
  • Reporting food substitution received from vendors
  • Creating weekly menus
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food
  • Checked and tested foods to verify quality and temperature
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory

Chef Manager

Florida Gulf Coast University
06.2017 - 01.2021
  • Interviewing and training employees on food safety, kitchen safety and kitchen cleanliness
  • Hosted small catering events for university staff
  • Prepared restaurant for hood cleanings, pest control, health inspections, safety inspections, senior management walk throughs and university closings
  • In charge of reopening during pandemic
  • Pitched in to work line during busy periods or in place of sick employees
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents
  • Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity

Restaurant Manager

Denny's
11.2014 - 06.2017
  • Drove a team of 22 employees, developed staff to execute brand standards through corporate training programs
  • Carefully interviewed, selected, trained, and supervised staff
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Led and directed team members on effective methods, operations, and procedures
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting

Education

Certificate - Culinary Arts, Business Management

Lincoln Technical Institute
Cromwell, CT
2006

Skills

  • Preparation
  • Performance Monitoring
  • Brand Loyalty
  • Aptitude for fun
  • Microsoft Word
  • Delegating Assignments and Tasks
  • Inventory Coordination
  • Customer Service
  • Policy and Procedure Enforcement
  • Equipment Condition Evaluations
  • POS Terminal Operation
  • Productivity Improvements

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Kitchen Manager

GameTime
04.2022 - 06.2023

Kitchen Manager

SODEXO
08.2021 - 03.2022

Owner/Operator

Lila's Haberdashery
01.2020 - Current

Chef Manager

Florida Gulf Coast University
06.2017 - 01.2021

Restaurant Manager

Denny's
11.2014 - 06.2017

Certificate - Culinary Arts, Business Management

Lincoln Technical Institute
Lila Harvey