Lila Kirk
Oak Hill,WV
Summary
Proven Customer Service Associate Cashier at Lowes Home Improvement, adept in cash handling and customer complaint resolution. Known for reliability and fostering customer loyalty through exceptional service. Demonstrated strong work ethic and team collaboration, ensuring operational excellence and positive customer experiences. Have experience in Autocad, Inventor and rivet.
Overview
1
1
Certification
Work History
Customer Service Associate Cashier
Lowes Home Improvment
05.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
Education
Associate of Science - Computer Aided Drafting
Fayette Institute of Technology
Oak Hill, WV05.2024
High School Diploma -
Oak Hill High School, Oak Hill, WV
Oak Hill, WV05.2024
Skills
- Strong Work Ethic
- Reliability and punctuality
- Team player mentality
- Cash handling expertise
- Customer-focused mindset
- Patience and composure
- Customer Service
- Customer Complaint Resolution
- Customer inquiries
Certification
- OSHA Certified
- Autodesk Certified Professional (ACP)
Timeline
Customer Service Associate Cashier
Lowes Home Improvment
05.2024 - Current
Associate of Science - Computer Aided Drafting
Fayette Institute of Technology
High School Diploma -
Oak Hill High School, Oak Hill, WV
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