Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lila Ravindran

Davie

Summary

Dynamic and dedicated professional with extensive experience in customer service at multiple jobs. Proven ability to manage high-pressure situations while building strong relationships with guests. Skilled in multitasking and conflict resolution, ensuring exceptional dining experiences and fostering a positive team environment. Committed to enhancing guest relations and operational efficiency.

Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Brimstone Restaurant Group
09.2024 - 03.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Sales Associate

Victoria's Secret PINK
08.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Restaurant Server

Lime
01.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.

Education

High School Diploma -

Archbishop Mccarthy
Cooper City, FL
05-2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Handling complaints
  • Relationship building
  • Guest relations
  • Judgment and decision making

Timeline

Restaurant Hostess

Brimstone Restaurant Group
09.2024 - 03.2025

Sales Associate

Victoria's Secret PINK
08.2023 - 08.2024

Restaurant Server

Lime
01.2023 - 08.2023

High School Diploma -

Archbishop Mccarthy
Lila Ravindran