Lila Reyes

Professional Summary

Core Skills

Shuman Legal – Chicago, Illinois

Liens Paralegal | Legal & Settlement Support Specialist
Dates of Employment (Month/Year – Month/Year)

• Liens & Medical Bill Negotiation
  Negotiated medical liens and bills with providers, hospitals, insurers, Medicare/Medicare Advantage, Medicaid, ERISA plans, 5-B Liens, child support services, and MedPay.
  Requested and reviewed medical ledgers/bills to identify unrelated treatment; drafted reduction proposals and settlement offers.
  Finalized lien resolutions and maintained communication with clients and lien holders.
  Proficient with Medicare portal: reporting cases, requesting conditional payment/demand letters, submitting disputes.
  Prepared and submitted lien payments; managed lien-related documentation (proofs of representation, HIPAA authorizations, no recovery/waiver letters).
  Utilized settlement service portals (e.g., Synergy); delivered formal lien training.
• Accounting & Financial Administration
  Prepared settlement summaries and processed financial transactions (operating disbursements, checks, deposits, client disbursements, invoicing).
  Oversaw distribution of office expenses, attorney reimbursements, referral fees, and co-counsel payments with strict compliance and accuracy.
• Executive Assistance & Office Management
  Led onboarding of new hires including interviewing, training, SOP development, and task delegation.
  Handled escalated client matters, prepared return file letters, and managed file closure with emphasis on client satisfaction and operational efficiency.

Previous Employer

EARLY CAREER HIGHLIGHTS

- Administrative Assistant, Pugh, Jones, Johnson & Quandt, P.C. (Assistant to President and Office Manager)

- Legal Secretary, Law Offices of Michael Wexler (Forcible Detainers/Landlord Tenant Matters)

- Legal Secretary, Judge Veronica Mathein (retired), Mathein Family Mediation

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Education

• Managed and reviewed casefiles via Bridge Software and Best Case Server for a nationwide
  Bankruptcy Firm
   Performed Accounting of Services on casefiles and determined potential refunds
   Reviewed accountings with clients and addressed questions, concerns and grievances.
   Managed casefiles and correspondences between clients and attorneys.