Lila Richey
Cincinnati,OH
Summary
Dependable professional with strong customer service skills. Experienced in providing exceptional customer service, pet care, and fostering trust through effective client communication. Ready to deliver outstanding support and ensure the well-being of customers and clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pet Sitter
Private Client
03.2025 - Current
- Provided daily care and companionship for pets, ensuring emotional well-being and safety.
- Administered medications and followed specific dietary guidelines as directed by pet owners.
- Maintained cleanliness in living areas, including feeding stations and pet bedding.
- Monitored pet behavior, reporting any concerns to owners promptly for optimal health management.
- Fostered trust with clients through consistent communication and detailed updates on pet activities.
Babysitter
Private Client
08.2025 - 08.2025
- Supervised children's activities, ensuring safety and engagement throughout sessions.
- Developed and implemented creative playtime activities to enhance child development.
- Adapted care strategies based on individual children's personalities and developmental stages.
- Communicated positively with children and guardians.
Crew Member
Chicken Salad Chick
06.2024 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared and served food items according to company standards and health regulations.
- Maintained cleanliness and organization in work areas, contributing to efficient operations.
- Assisted in training new team members on menu items and operational procedures.
- Monitored inventory levels, assisting in restocking supplies as necessary to meet demand.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Milk Jar Cafe
11.2023 - 01.2024
- Managed cash register transactions accurately, handling customer payments with efficiency.
- Addressed customer inquiries and concerns promptly, enhancing overall satisfaction ratings.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree - Undecided
Ohio University
Athens, Ohio, OH05-2029
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Pet sitting
- Customer service
- Client communication
- Adaptability and dependability
- Regular availability
- Smartphone usage
- Animal empathy
- Pet care needs
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
Certification
Food
- Food Safe License
Timeline
Babysitter
Private Client
08.2025 - 08.2025
Pet Sitter
Private Client
03.2025 - Current
Crew Member
Chicken Salad Chick
06.2024 - 08.2025
Crew Member
Milk Jar Cafe
11.2023 - 01.2024
No Degree - Undecided
Ohio University