Lila Shelby
Thibodaux,LA
Summary
Personable and energetic employee committed to delivering excellence in all facets of service and intellectual tasks. Goal oriented individual with excellent listening and communication skills. Versatile skill set.
Overview
9
9
years of professional experience
Work History
Substitute Teacher, K-12
St. Charles Parish Public Schools
02.2023 - Current
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Beach Cleaner
Btnep
05.2021 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Student Teacher
Hahnville High School/ St. Charles Parish Schools
08.2022 - 12.2022
- Worked with classroom teacher to learn about current standards and best practices.
- Cultivated positive relationships with administration, teaching staff and students.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
Teacher's Aid and Tutor
Elearning K-12 Academy
11.2021 - 07.2022
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Supported classroom activities, tutoring and reviewing work.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Assessed student assignments to check quality and completeness before submission for grading.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
Front Desk Receptionist/ Gym Employee
Fitness Fantastic
05.2019 - 10.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
- Collected room deposits, fees and payments.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Signed up new members, completed paperwork for memberships and filed them correctly.
- Created new membership charts
- Kept record of payment by books
- Maintained the overall cleanliness of the gym
Medical Receptionist/ Medical Records helper
Rima And Preferred Pediatrics
09.2018 - 04.2019
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient data including insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Completed and filed financial documentation for accounting purposes.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Sales Associate
Books-A-Million Inc.
11.2017 - 02.2018
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Responded to customer requests for products, services and company information.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept close eye on store areas to maintain strong security presence and prevent financial losses or other criminal activities.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Interacted positively with regular customers to build rapport, learn desires and remember names.
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
Horse Groom
Evangeline Downs Racing
09.2017 - 12.2017
- Improved horse health by implementing proper grooming techniques and daily care routines.
- Enhanced stable cleanliness by performing regular mucking and disinfecting tasks.
- Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.
- Optimized horses'' performance by maintaining their fitness through tailored exercise programs.
- Reduced injury risk by regularly inspecting and maintaining tack equipment for wear or damage.
Horse Groom
Copper Crown Stables
05.2017 - 08.2017
- Improved horse health by implementing proper grooming techniques and daily care routines.
- Enhanced stable cleanliness by performing regular mucking and disinfecting tasks.
- Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.
- Optimized horses'' performance by maintaining their fitness through tailored exercise programs.
- Reduced injury risk by regularly inspecting and maintaining tack equipment for wear or damage.
- Supported trainers in executing training plans and assisting during riding lessons as needed.
Front Cashier
Anelas Yoga And Wellness
08.2016 - 04.2017
- Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained records related to sales, returns and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks.
Office Assistant
Lafourche Parish District Attorney's Office
01.2016 - 03.2016
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed smooth processing of paperwork to support office productivity.
- Compiled company information and related material and distributed it to candidates.
Lifeguard and Swim Instructor
City Of Thibodaux Louisiana
05.2015 - 08.2015
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Warned patrons of unsafe or hazardous conditions and suggested alternative activities during closures.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Education
Certificate of General Studies - General Studies
Fletcher Community College
Schriever, LA05.2019
High School Diploma -
Elearning Virtual Academy K-12
Thibodaux, LA06.2016
Bachelor's of Interdisciplinary Studies - Interdisciplinary Studies
Nicholls State University
Thibodaux, LA12.2023
Skills
- Patient privacy and confidentiality
- Payment collection
- Computer proficiency
- Paperwork processing
- Data entry
- Insurance verification
- Electronic medical records
- Appointment scheduling
- Reminder calls
- Student Records Management
- IEP Understanding
- Understanding of Content
- Lesson Implementation
- Middle School Education
- Immersive Activities
- Positive Reinforcement Strategies
- Substitute Teacher Coordination
- Safety Awareness
- Classroom Instruction
- Instructional Technology
- Teacher Education
- Special Projects
- Group Dynamics
- Staff Meetings
- Special Education
- Instructional Strategies
- Verbal and Written Communication
references
Natalie Adams was my mentor teacher during my first semester of student teaching at Hahnville High School. I have no doubt she will have wonderful things to say about our time spent together teaching! Her phone number is 504-256-0946
Tom Blanchard- Tom has been my mentor my entire life when it has anything to do with horses. He is reliable, smart and has taught me everything he knows. His number is 985-381-0452
skills
I have been riding western since I was four and have owned horses all my life including cow herding horses. I am familiar with herding cattle and can handle myself under pressure. I was trained all my life by Tom Blanchard, who in my eyes is a horse whisperer and the best trainer in the southern Louisiana area. I will list him as a reference.
Timeline
Substitute Teacher, K-12
St. Charles Parish Public Schools
02.2023 - Current
Student Teacher
Hahnville High School/ St. Charles Parish Schools
08.2022 - 12.2022
Teacher's Aid and Tutor
Elearning K-12 Academy
11.2021 - 07.2022
Beach Cleaner
Btnep
05.2021 - Current
Front Desk Receptionist/ Gym Employee
Fitness Fantastic
05.2019 - 10.2020
Medical Receptionist/ Medical Records helper
Rima And Preferred Pediatrics
09.2018 - 04.2019
Sales Associate
Books-A-Million Inc.
11.2017 - 02.2018
Horse Groom
Evangeline Downs Racing
09.2017 - 12.2017
Horse Groom
Copper Crown Stables
05.2017 - 08.2017
Front Cashier
Anelas Yoga And Wellness
08.2016 - 04.2017
Office Assistant
Lafourche Parish District Attorney's Office
01.2016 - 03.2016
Lifeguard and Swim Instructor
City Of Thibodaux Louisiana
05.2015 - 08.2015
Certificate of General Studies - General Studies
Fletcher Community College
High School Diploma -
Elearning Virtual Academy K-12
Bachelor's of Interdisciplinary Studies - Interdisciplinary Studies
Nicholls State University
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