Lila Stapler
Killen,Alabama
Summary
Talented kitchen leader offering over 25 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director Food, Nutrition & Gift Shop Services
North Alabama Medical Center
Florence, AL
09.2003 - Current
- Coordinated menus and ordered necessary items to prepare food for medical requirements.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Helped general management develop prices based on inventory costs and portion sizes.
- Enhanced sales by promoting customer appropriate products and assisting with creative menu selections.
- Maintained NETImpac systems for menu management and nutritional data.
- Purchased food and cultivated strong vendor relationships.
- Reached and maintained 120% Productivity by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events and special promotions to drive sales.
Food Service Manager
Shoals Hospital
Muscle Shoals , AL
12.2000 - 09.2003
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw training of more than 12 team members.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed and approved employee schedules and timesheets.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Certified Dietary Manager
Mitchell Hollingsworth Nursing Home
Florence, AL
05.1995 - 12.2000
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
Bachelor of Science - Business Administration
University of Phoenix
OnlineSkills
- Portion Control
- Employee Performance Evaluations
- Money Handling
- Anticipating Problems
- Customer Relations
- Supply Ordering and Management
- Cooking Procedures
- Menu Pricing and Writing
Accomplishments
Manage over $1.2 Million in retail sales volume for Cafeteria and over $400,000 in Gift Shop Sales. Consistently increased sales year over year.
Support and direct Food Services at Shoals Hospital as part of NAMC responsibility.
Consulted with Architects and hospital leadership in planning, design, construction and equipment purchases of new hospital Food & Gift Shop. Set up Gift Shop from ground up and moved food service department from old building to new facility without meal service interruption.
Certification
Former ServSafe Proctor & Examiner
Current Always FoodSafe Proctor & Examiner
Timeline
Director Food, Nutrition & Gift Shop Services
North Alabama Medical Center
09.2003 - Current
Food Service Manager
Shoals Hospital
12.2000 - 09.2003
Certified Dietary Manager
Mitchell Hollingsworth Nursing Home
05.1995 - 12.2000
Bachelor of Science - Business Administration
University of Phoenix
Similar Profiles
Matthew WiseMatthew Wise
Information Systems Technician at North Alabama Medical CenterInformation Systems Technician at North Alabama Medical Center
Ryan LindseyRyan Lindsey
Registered Nurse - Critical Care Unit at North Alabama Medical CenterRegistered Nurse - Critical Care Unit at North Alabama Medical Center
Nathanial Hensen HillNathanial Hensen Hill
Licensed Practical Nurse at North Alabama Medical CenterLicensed Practical Nurse at North Alabama Medical Center
Cassie PutmanCassie Putman
Computed Tomography Technologist at North Alabama Medical CenterComputed Tomography Technologist at North Alabama Medical Center
Maddox AllenMaddox Allen
Precision Machinist at Scott JonesPrecision Machinist at Scott Jones