Lila Urbina

Front office and Back Office Lead. Works under the supervision of the Office Manager. Prepare patients for provider exam, take vital signs, record patient history and assist in office procedures. Administer treatment, medications and injections as ordered. Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence. Call patient regarding test results as instructed by provider. Directs activity of Medical Assistants during shift, to include scheduling, training, daily work load, staff and client problem resolution.

Surgery Scheduler: schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. I receive requests to schedule procedures from physician offices and schedule the procedure according to established guidelines.

EDD: Claims for Disability Insurance. Providing my best service in completing the EDD forms for my patients.

Overseas office operations when Administration is offsite which includes:

• Oversees all financial operations, including billing and coding.
• Supervises, trains, and evaluates administrative staff.
• Sets the staffing schedule.
• Ensures that customer service standards are met.
• Collaborates with nurses, doctors, and executives.
• Makes sure regulations, guidelines, and standards are followed.
• Uses popular software for electronic medical records (EMR) and billing, scheduling.

Qualifications and Skills:

• I work well independently and have strong operational skills.
• I excel at customer service and have strong interpersonal skills.
• I Learn quickly and have strong problem-solving and critical thinking skills.
• I Develop strong relationships with coworkers and have strong leadership skills.
• I Communicate effectively and have strong verbal and written communication skills.

OBGYN Front office. Schedule appointments for clinic and surgeries. Verify medical insurance, Medical Billing, HCFA and Md Coder. Submit and obtain authorizations for clinic visit and surgeries. Maintain operations by following policies and procedures, Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries/messages to the provider.

OBGYN Back Office. Entering patient medical history, symptoms, and vital signs into their chart and coding patient medical records for insurance and billing purposes, as well as basic medical tasks like measuring patient blood pressure and heart rate. Explaining treatment procedures to patients. Preparing patients for examination. Assisting the physician during exams. Collecting and preparing laboratory specimens. Performing basic laboratory tests. Removing sutures and changing dressings. Drawing blood, Maintain and sanitize the surrounding premises of patients clean and neat. Clean and sterilize the medical instruments and equipment.