Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Lilah Collins

Tacoma,WA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Barista

Oppenheimer Cafe University of Puget Sound
Tacoma, WA
08.2022 - 12.2023
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Teacher Assistant

The Queens Church of England Primary School
London, England
06.2023 - 07.2023

Help the main teacher in the grade 3 classroom with students by helping grade previous assignments, working with students in small groups, reading with students, and giving support to students

  • Supervised students throughout day, both in classroom and outside during breaks.
  • Assisted with discipline issues by using positive reinforcement techniques such as praise or rewards.
  • Worked one on one with students to help them with their work

Dining Service Worker

University of Puget Sound
Tacoma, WA
08.2021 - 05.2022
  • Filled condiments and napkin containers during slack periods.
  • Replenished food items on buffets as needed throughout shift.
  • Provided excellent customer service at all times.
  • Operated cash register accurately when taking customer payments.
  • Cashed out customers when they were ready to leave the restaurant.
  • Followed health safety guidelines while preparing meals and serving customers.

Swim Coach

Orinda Park Pool
Orinda, CA
05.2016 - 07.2020
  • Conducted stroke analysis, technique improvement, and skill development lessons for swimmers.
  • Encouraged swimmers to reach their full potential while having fun in the pool.
  • Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
  • Taught basic swimming skills such as floating, kicking, breathing control.

Ice Cream Server

Smitten Ice Cream
Oakland, CA
02.2019 - 08.2019
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Informed customers about current ice cream flavors, ingredients and nutritional information.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Made Ice Cream from nitrogen

Education

Bachelor of Arts - Sociology And Anthropology

University of Puget Sound
Tacoma, WA
05-2023

Skills

  • Ordering Procedures
  • Food Preparation
  • Beverage Preparation
  • Team Player
  • Coffee Expertise
  • Exceptional Customer Service
  • Cash Register Operation
  • Professional Demeanor

Affiliations

  • Vice President of External Affairs for Kappa Alpha Sorority
  • Ran all social medias and organized two philanthropy events to raise money for CASA
  • Dancer in Repertory Dance Group

Timeline

Teacher Assistant

The Queens Church of England Primary School
06.2023 - 07.2023

Barista

Oppenheimer Cafe University of Puget Sound
08.2022 - 12.2023

Dining Service Worker

University of Puget Sound
08.2021 - 05.2022

Ice Cream Server

Smitten Ice Cream
02.2019 - 08.2019

Swim Coach

Orinda Park Pool
05.2016 - 07.2020

Bachelor of Arts - Sociology And Anthropology

University of Puget Sound
Lilah Collins