Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lilah Epps

San Marcos,TX

Summary

Efficient and punctual with team orientation and creativity. Assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary. Organized and dependable with a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dog Shelter Volunteer

Rover's Romphouse
02.2022 - 12.2022
  • Provided dogs with exercise and fresh air to promote dog health.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Kept records of all activities to keep owners fully informed on pet exercise and training progress.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Gym Staff Member

Memorial Athletic Club
04.2021 - 11.2022
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with patrons during busy times.
  • Greeted customers and offered them assistance.
  • Watched max of 20 members kids in gym's Kid Zone and tended to their needs
  • Assisted customers with finding items and storing belongings.

Volunteer

Stratford Highschool
04.2023 - 04.2023
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Played with kids outside and taught them teamwork

Education

No Degree - Public Relations

Texas State University
San Marcos, TX
05.2027

High School Diploma -

Stratford High School
Houston, TX
05.2023

Skills

  • Loyalty Programs
  • Team Goals
  • Team Management
  • Educational Strategies
  • Creative Strategies

Certification

  • CPR certified by Memorial Athletic Club


Timeline

Volunteer

Stratford Highschool
04.2023 - 04.2023

Dog Shelter Volunteer

Rover's Romphouse
02.2022 - 12.2022

Gym Staff Member

Memorial Athletic Club
04.2021 - 11.2022

No Degree - Public Relations

Texas State University

High School Diploma -

Stratford High School

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Lilah Epps