Lilah Hoffert

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Assisted wait staff with timely food delivery and guest requests
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Provided attentive service and proactively assessed guest needs.

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

3D Digital Design and VFX/Dance Minor

• Dean's List [Spring 2022]
• Received [Educational Diversity Scholarship]
• Received [Edge Award]
• Choreographer of [Emerging Choreographers Showcase]
• Dancer in [Dance '22]
• Elected Co-Captain of [Intramural Softball Fall '20]
• Actress in [10 Minute plays Fall '21]
• Peer Mentor [Fall '21]