Lilah Olguin
CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Flight Attendant
SkyWest Airlines
08.2007 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Bookkeeper
Healthy Within, Inc.
08.2005 - 08.2007
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Office Manager
DesignScape, Inc.
01.2000 - 08.2005
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Bachelor of Arts - Anthropology
San Diego State University
San Diego, CABachelor of Science - Social And Behavioral Sciences
San Diego City College
San Diego, CASkills
- First Aid
- Emergency Response Coordination
- Regulatory Compliance
- Emergency Care
- Customer Service
- Verbal and written communication
- Professional Appearance
- Cultural Awareness
- Issue Resolution
Certification
- Registered Yoga Teacher, VA Hospital - November 2022- Current
Timeline
Flight Attendant
SkyWest Airlines
08.2007 - Current
Bookkeeper
Healthy Within, Inc.
08.2005 - 08.2007
Office Manager
DesignScape, Inc.
01.2000 - 08.2005
Bachelor of Arts - Anthropology
San Diego State University
Bachelor of Science - Social And Behavioral Sciences
San Diego City College