Receptionist
Polish Avenue
03.2025 - 08.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client profiles.
- Handled cash transactions and maintained sales and payments records accurately.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobby, salon chairs, and product.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Handled payments and processed credit card transactions.
- Escorted clients to spa areas and treatment rooms.
