Lilaishka Dominguez
Palm Springs
Summary
Dynamic and results-driven professional with a proven track record at Sky Zone Trampoline Park. Skilled in customer service and team motivation, I enhanced operational efficiency and consistently achieved sales goals. Recognized for problem-solving abilities and maintaining high standards of cleanliness, I fostered a positive environment that prioritized guest satisfaction. I am a hardworking employee who is enthusiastic about learning every aspect of the retail field. I'm eager to learn, grow, and thrive in a team-oriented environment. With a solid foundation in project management principles and effective communication, I'm ready to apply and expand my skills in resource allocation and team coordination in a full-time team lead role.
Overview
2
2
years of professional experience
Work History
Part-Time Team Lead
Sky Zone Trampoline Park
01.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and customer satisfaction.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented workflow improvements, enhancing efficiency in facility maintenance and event management.
- Coached team members in techniques necessary to complete job tasks.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked different stations to provide optimal coverage and meet production goals.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintain guests happy by making any type of accommodations for them.
Team Member
Sky Zone Trampoline Park
12.2023 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team meetings by sharing insights on process improvements and operational efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- I am top salesperson at our front desk.
Education
High School Diploma -
John I. Leonard High School
Greenacres City, FL05.2024
Skills
- Good Communication
- Good Time management
- Cleanliness
- Fast Thinking Skills
- Hardworking
- Problem Solving
- Customer service
- Attention to detail
- Sales
- Team motivation
- Teamwork and collaboration
Languages
Spanish
Professional Working
Timeline
Part-Time Team Lead
Sky Zone Trampoline Park
01.2025 - Current
Team Member
Sky Zone Trampoline Park
12.2023 - 01.2025
High School Diploma -
John I. Leonard High School