Respond to in-person and telephone requests for information from officials, general public, attorneys and other municipalities or state and federal legislative offices.
Perform routine data entry and document management through GDIS case management system and Microsoft suite. Implemented new design software through Microsoft Excel to assist clerks in managing efficient court proceedings.
Assist in training newly hired clerks in learning about application reviews and court procedures, performance strategies and customer service techniques.
Draft professional court correspondence to facilitate legal proceedings. Review court documents to process subpoenas, warrants, motions and pleadings.
Legal Assistant
Law Office of David G. Moss
05.2022 - 08.2022
Prepared and drafted correspondence and legal documents, such as legal motions, appeals, and pretrial agreements to maintain smooth communications.
Maintained attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel arrangements; monitored court dates, pleadings, and filing requirements
Performed clerical duties such as; scheduling, filing, ensuring operation of technological equipment, maintaining office supplies, digital and in-person communication
Managed accounts and client records of clients, observing confidentiality, and extreme discretion
Lead Server and Floor Supervisor
Mabel's Restaurant
08.2019 - 01.2022
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales and evaluated work of 5+ floor employees to improve performance.
Implemented new menu introduction strategies, increasing customer purchases of beverages and dessert by 11%.
Head Hospitality Specialist
The Melting Pot Restaurants Inc
11.2017 - 08.2019
Exceeded weekly sales quota by 10% and targeted customer behavior to increase sales.
Conducted opening and closing procedures such as product inventory, store cleaning, and accessing multiple security systems
Exemplified reliability and punctuality by completing all assigned tasks in timely manner; both in-person tasks and digital such as; telephone inquiries, customer service requests, and reservation bookings through OpenTable system.
Education
Bachelor of Arts - PPEL Political Science, Philosophy, Economics, Law
University of Richmond
Richmond, VA
05.2022
Skills
Proficient in Microsoft Suite: Excel, Word, Powerpoint
Public Policies
Data Entry
Documentation and Recordkeeping
Strong Research Skills
Expertise in Legal Proceedings
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Deputy Court Clerk
Henrico General District Court
08.2022 - Current
Legal Assistant
Law Office of David G. Moss
05.2022 - 08.2022
Lead Server and Floor Supervisor
Mabel's Restaurant
08.2019 - 01.2022
Head Hospitality Specialist
The Melting Pot Restaurants Inc
11.2017 - 08.2019
Bachelor of Arts - PPEL Political Science, Philosophy, Economics, Law
Administrative Assistant at Doris Frazier - Henrico Juvenile/Domestic Relations CourtAdministrative Assistant at Doris Frazier - Henrico Juvenile/Domestic Relations Court