Lili Bahrami
Knoxville,TN
Summary
I am a very dedicated worker once I get the hang of how things work in each work place. I do my best to be time efficient and get whatever customers need as soon as I am aware of it. I'm a diligent problem-solver and am always up for a little challenge. I've always aimed to keep my workspace organized and running smoothly with little to no issues. I'm an excellent communicator and good focus to keep up with everything.
Overview
2
2
years of professional experience
Work History
Technician
Dr. Carlson Eyecare Center
Knoxville , TN
2021.07 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Crew Member
Sonics Drive In
Knoxville , TN
2021.10 - 2022.05
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
Sales Associate
Rue21
Knoxville , TN
2021.06 - 2021.09
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Alerted customers to upcoming sales events and promotions.
Education
High School Diploma -
West High School
Knoxville05.2022
Skills
- Attention to Detail
- Verbal and Written Communication
- Customer Service
- Work Planning and Prioritization
- Heavy Lifting
- Warm and Friendly
- Order Accuracy and Delivery
- Transactions and Cash Handling
- Food and Beverage Service
- Cool Under Pressure
- Team Player
- Able to Lift 30 Pounds
- Greeting and Seating Guests
Hobbies
My biggest hobby is going to the gym. Going to the gym made me a more dedicated, responsible, consistent, and committed person. It keeps me on my feet because I hate sitting around days I don't work. I try to work as many days as I can and go to the gym after my shifts and keep my consistency.
Additional Information
For almost over a decade now, I've been doing community service with the Baha'i Community of Knoxville by going to a neighborhood in Knoxville called Lonsdale and helping African American kids and youth. I helped them with many things ranging from the good of humanity to tutoring them in school and helping them with their homework. Every month or so we could take them out for a day of fun, either to get ice cream, watch a movie, or go to an arcade and let them enjoy themselves as their families aren't able to provide that kind of stuff for them often. I've seen these little kids over the years grow up to be young adults and even to this day, I still meet with them weekly and help them in anything I can.
Languages
Persian
Native or Bilingual
Timeline
Crew Member
Sonics Drive In
2021.10 - 2022.05
Technician
Dr. Carlson Eyecare Center
2021.07 - Current
Sales Associate
Rue21
2021.06 - 2021.09
High School Diploma -
West High School
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