Paraprofessional offers 2 years in classrooms. Motivated to help children develop, learn and flourish. Strong background in child psychology and development combined with expertise in classroom and crisis management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Educational Assistant
Gallup McKinley County School District
Gallup, New Mexico
10.2021 - Current
Provided support to help students with special needs learn and grow.
Supported student learning objectives through personalized and small group assistance.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Provided support to help students with special needs learn and grow
Handed out classroom materials, like pencils, paper and crayons
Personal Care Assistant
Gallup McKinley County School District
Gallup, New Mexico
08.2021 - Current
Assisted with daily living activities, running errands and household chores.
Remained alert to problems or health issues of clients and competently responded.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Crew Member/Cashier
Micdonals
Gallup, New Mexico
08.2021 - 10.2021
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Stocked shelves to organize aisles in assigned department
Provided excellent customer service by greeting customers and meeting quality expectations
Shift Manager
Arbys Resturant
McKinney, TX
09.2020 - 02.2021
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Managed schedules, accepted time off requests and found coverage for short shifts
Stylist/Shift Manager/opening and Closing Shift Ma
Supercuts
Rio Rancho, NM
11.2017 - 02.2020
Generated reports to assess performance and make adjustments.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Managed schedules, accepted time off requests and found coverage for shifts.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Documented receipts, employee hours and inventory movements.
Handled over 100 in funds each day in a fast-paced work environment.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Upheld internal standards and productivity goals to meet or goals and reach targets.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
Scheduled customer appointments and rearranged individual time slots to meet demand
Stylist
Sankofa natural hair and beauty
Rio Rancho, NM
10.2016 - 11.2017
Greeted each client and asked questions to determine fashion needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Colored, cut and installed extensions according to referenced photo and desired outcome.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Evaluated client hair type, condition and desired outcome to determine ideal services.
Recommended hair styles to compliment clients' facial features and coloring.
Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
Cut and styled natural, artificial, colored or textured hair.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Kept work area clean and neat to stay productive.
Kept notes listing preferences and services provided to clients for quick reference.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Prepared client] forhair cut by completing according to client specifics.
Drove retail sales through salon product and service promotion, making specific client recommendations.
Washed, colored, cut and styled hair for high volume of clients daily.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
Cashier/Drive-Thru Cashier
Carl's Jr. Restaurants LLC
Rio Rancho, NM
09.2016 - 10.2017
Prepared drinks, ice cream and other special items to complete prepared food orders.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Took orders, prepared foods and processed payments in full-service establishment.
Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Completed opening, closing and shift change tasks to promote store efficiency.
Answered questions about store policies and addressed customer concerns
Stylist
Smart styles
Albquerque, NM
08.2014 - 09.2016
Greeted each client and asked questions to determine fashion needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Colored, cut and installed extensions according to referenced photo and desired outcome.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Evaluated client hair type, condition and desired outcome to determine ideal services.
Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
Cut and styled natural, artificial, colored or textured hair.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Kept my work area clean and neat to stay productive.
Provided haircuts for men, women and children daily.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Kept notes listing preferences and services provided to clients for quick reference.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Styled with products to showcase designs and increase sales by 50%.
Stayed up to-date on current and emerging trends to increase professional value and meet diverse client needs.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
Cashier
Wendy's
Albquerque, NM
08.2014 - 09.2015
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Monitored sales events, added new merchandise and rang up purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Restocked and organized merchandise in front lanes
Cashier/Dishwasher/Food Service Worker
Camilles side walk cafe
Gallup, NM
08.2012 - 11.2013
Prepared large batches of food according to standard recipes.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Upheld food safety standards at all times.
Received food orders from individuals and explained offerings.
Cross-trained in other kitchen positions to support team and meet customer needs.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Maintained order and cleanliness of work areas to conform with health codes.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Restocked and organized merchandise in front lanes
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Welcomed customers and helped determine their needs
Education
High School Diploma -
Miyamura High School
Gallup, NM
Certificate - Cosmetology And Barbering
UNM Gallup
Gallup, Nm3
Skills
Inventory management
Opening and closing procedures
Training and mentoring
Team development
Systems and automation applications
Team management
Customer service
Supervision
Certification
Licensed cosmetologist/barbering - 8 years
Certified educational assistant, - 2 years at GMCS
Timeline
Educational Assistant
Gallup McKinley County School District
10.2021 - Current
Personal Care Assistant
Gallup McKinley County School District
08.2021 - Current
Crew Member/Cashier
Micdonals
08.2021 - 10.2021
Shift Manager
Arbys Resturant
09.2020 - 02.2021
Stylist/Shift Manager/opening and Closing Shift Ma
Supercuts
11.2017 - 02.2020
Stylist
Sankofa natural hair and beauty
10.2016 - 11.2017
Cashier/Drive-Thru Cashier
Carl's Jr. Restaurants LLC
09.2016 - 10.2017
Stylist
Smart styles
08.2014 - 09.2016
Cashier
Wendy's
08.2014 - 09.2015
Cashier/Dishwasher/Food Service Worker
Camilles side walk cafe
08.2012 - 11.2013
High School Diploma -
Miyamura High School
Certificate - Cosmetology And Barbering
UNM Gallup
Licensed cosmetologist/barbering - 8 years
Certified educational assistant, - 2 years at GMCS
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