Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lili Lin

East Meadow,New York

Summary

Dynamic and dependable professional with a proven track record at Paris Baguette Bakery, excelling in teamwork and customer service. Recognized for problem-solving abilities and strong organizational skills, I thrive in fast-paced environments, ensuring efficient operations and fostering collaboration among team members. Committed to delivering exceptional results and enhancing client satisfaction.

Overview

9
9
years of professional experience

Work History

Paris Baguette Bakery

Baker & Chef Leader
04.2022 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Oversaw daily bakery operations, ensuring adherence to quality standards and health regulations.
  • Developed training programs for staff, enhancing skills in baking techniques.
  • Implemented process improvements that increased production efficiency and reduced operational costs.
  • Coordinated scheduling for team members, ensuring adequate coverage during peak hours and special events.
  • Maintained a clean and safe work environment.

Tarro

Customer Service
08.2021 - 03.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Completed data entry to record call notes, suggestions and questions.
  • Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
  • Implemented feedback mechanisms to gather customer insights and improve service delivery standards.

Haagen Dazs

Team Leader
11.2016 - 08.2021
  • Provide efficient, friendly and excellent customer service
  • Product knowledge, whereabouts, and the ability to explain specific product details
  • Prepare orders correctly & within company guidelines
  • Total orders, accept & process payments (both cash, debit/credit), and provide correct change
  • Restock ice cream, supplies and merchandise as necessary
  • Follow all policies, procedures and guidance regarding Organizational Health and Safety as required.
  • Assisted in training new staff on menu offerings and customer service protocols.
  • Maintained cleanliness of serving area, adhering to health and safety standards consistently.

Education

Associate of Arts - Art And Design

Queens Brough
Bayside, NY
08-2020

Skills

  • Teamwork and collaboration
  • Inventory Accounting
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking Abilities
  • Organizational skills
  • Bi-lingual (Chinese Mandarin)
  • Microsoft Office

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Crafting and DIY Projects
  • Cooking
  • Baking
  • Music

Timeline

Paris Baguette Bakery

Baker & Chef Leader
04.2022 - 06.2025

Tarro

Customer Service
08.2021 - 03.2022

Haagen Dazs

Team Leader
11.2016 - 08.2021

Associate of Arts - Art And Design

Queens Brough

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Lili Lin