Preferred: Lilia, Stephanie Hommel
Youngsville,United States
Summary
Highly motivated and detail-oriented artist with a track record of bringing projects to life through innovative ideas. Results-driven and thorough dedication to quality assurance and adherence to safety protocols. Passionate team player with a repertoire of technical skills to handle any project.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Target
10.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sales Associate
Acquire
12.2019 - 03.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
Lead Photographer
Strawbridge Studios
02.2018 - 12.2019
- Photographed high-quality images for various print and digital projects.
- Completed complex photo shoots at indoor and outdoor venues.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Experimented with different lighting effects to deliver unique images.
Customer Service Leader
Lowes Foods
01.2015 - 02.2018
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Greeted customers and listened closely to problems described to determine solutions.
- Coached new team members on service techniques and provided scoring through quality assurance program.
Education
Associate of Arts -
Vance Granville Community College
Henderson, NC12.2017
Skills
- Adaptability and Flexibility
- Attention to Detail
- Complex Problem Solver
- Staff Training
- Team Player
- Traditional Fine Art Skills
- Organizational Skills
- Self Motivation
Timeline
Customer Service Representative
Target
10.2021 - Current
Sales Associate
Acquire
12.2019 - 03.2020
Lead Photographer
Strawbridge Studios
02.2018 - 12.2019
Customer Service Leader
Lowes Foods
01.2015 - 02.2018
Associate of Arts -
Vance Granville Community College
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