Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lilia LeBaron

Logan,UT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Trustworthy professional openly accepts direction and follows through.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housekeeper/Server

Elena
Logan, UT
08.2023 - Current
  • Timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Displayed enthusiasm and knowledge about menu and products
  • Addressed complaints to kitchen staff and served replacement items.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next meals.
  • Presented menus and answered questions regarding items.
  • Greeted guests and provided menus.

Brand Ambassador Team Lead

American Eagle Outfiters
Farmington, UT
02.2021 - 06.2022
  • Recruiting and training new Brand Ambassadors to join the team.
  • Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
  • Taught customers how to personalize experiences with products and obtain maximum benefit.
  • Leading and managing a team of Brand Ambassadors to ensure successful execution of events.
  • Maintained professionality and efficiency while working closely with leadership.
  • Conversed with customers to share information about products and services.
  • Used consultative sales techniques to uncover customer questions and needs.

Corn Dog Truck

neleh
Farmington, UT
07.2020 - 02.2022
  • Provided excellent customer service, resolving customer complaints quickly and professionally.
  • Assisted in loading and unloading equipment into the food truck when necessary.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees on proper use of kitchen equipment, cooking techniques.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Assisted staff by serving food and beverages or bussing tables.
  • Prepared meals according to customer orders using fresh ingredients.

Education

High School Diploma -

Davis High School
Kaysville, UT
05-2022

Skills

  • Knows how to close
  • Microsoft Office Specialist Certified
  • Multitasking and Prioritization
  • Complex Problem-Solving
  • Customer Service
  • Exceptional Communicator
  • Customer-Oriented
  • Teamwork
  • Health and Safety Compliance
  • English Language Fluency
  • Focused and Detail-Oriented
  • Guest Relations

Accomplishments

  • Previous team lead at American Eagle

Certification

  • Microsoft Office certified

Timeline

Housekeeper/Server

Elena
08.2023 - Current

Brand Ambassador Team Lead

American Eagle Outfiters
02.2021 - 06.2022

Corn Dog Truck

neleh
07.2020 - 02.2022

High School Diploma -

Davis High School

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Lilia LeBaron