Lilia Orosco
Orosi,CA
Summary
I am actively seeking opportunities to grow professionally and enhance my skills in a dynamic workplace.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Order Picker
Best Buy Inc
Dinuba, California
09.2024 - Current
- Accurately picked and processed customer orders daily using handheld RF scanners, maintaining a 99% accuracy rate.
- Achieved daily targets for order picking through efficient workflow and attention to detail
- Maintained clean, organized warehouse while ensuring compliance with safety (OSHA) regulations
Area Supervisor
DD's Discounts
Visalia, USA
12.2022 - 06.2024
- Resolved difficult issues to maintain customer satisfaction.
- Delivered customer service and support to enhance customer experience
- Delegate tasks to associates and follow up with them to validate that tasks are being completed to expectations
- Train new Associates
- Managed time-sensitive emails to ensure timely communication
- Multitasked and practiced time management to complete daily tasks efficiently
Stockroom Lead
DD's Discounts
Visalia, USA
03.2019 - 12.2022
- Established and implemented departmental policies, goals, objectives, and procedures to enhance operational effectiveness.
- Directed employees to complete specific tasks to improve workflow.
- Examined merchandise for accurate pricing and display, ensuring functionality met advertised standards.
- Performed cleaning and organizing of shelves and displays while supporting subordinates in selling merchandise.
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
- Receive, unload, open, unpack, or issue sales floor merchandise.
Store Protection Specialist (SPS)
DD's Discounts
Visalia, USA
04.2018 - 03.2019
- Identified and reported suspicious behaviors to management team
- Monitored environment for slip and trip hazards, enhancing safety and preventing accidents
- Resolved challenging situations through effective conflict resolution techniques
- Monitored cash handling procedures to ensure accuracy
Sales Associate
DD's Discounts
Visalia, USA
11.2017 - 04.2018
- Delivered exceptional customer service by greeting customers with a smile and maintaining eye contact
- Multitask between assignments throughout my shift
- Managed time effectively to ensure timely completion of tasks
Education
Certificate - Medical Coding And Billing
Visalia Adult School
Visalia, CA05-2025
High School diploma -
Orosi High School
Orosi, CA06-2012
Skills
- Attention to detail
- Time management
- Organization
- Adaptability
- Team collaboration
- Customer service
- Bilingual communication
- Supervising experience
- Communication skills
- Retail sales
- Warehouse operations
- Safety compliance
Languages
- English
- Spanish
Certification
Medical Terminology 350
Timeline
Order Picker
Best Buy Inc
09.2024 - Current
Area Supervisor
DD's Discounts
12.2022 - 06.2024
Stockroom Lead
DD's Discounts
03.2019 - 12.2022
Store Protection Specialist (SPS)
DD's Discounts
04.2018 - 03.2019
Sales Associate
DD's Discounts
11.2017 - 04.2018
Certificate - Medical Coding And Billing
Visalia Adult School
High School diploma -
Orosi High School