Lilia Padilla
Miami,FL
Summary
Versatile and results-driven professional with a proven ability to adapt and excel in diverse work environments. Possessing strong communication, problem-solving, and interpersonal skills, coupled with a keen eye for detail and a passion for continuous learning. Committed to delivering outstanding results and contributing positively to team dynamics.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Home Health Services
11.2023 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Assisted in ambulation and exercise routines for clients.
- Administered medications as instructed by physician or nurse practitioner.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Recorded daily notes about client conditions, treatments provided and progress made.
Patient Engagement Specialist
Caremax Medical Centers
01.2020 - 03.2024
- Created and maintained patient records, including medical histories, reports and correspondence.
- Advised patients on healthcare issues and scheduled appointments for general check-ups or specialist visits.
- Verified insurance eligibility prior to scheduling appointments.
- Routed calls and correspondence to appropriate medical staff.
- Developed and implemented patient engagement strategies to improve customer service.
Medical Assistant & Switch Board Specialist
IMC Health
01.2013 - 12.2019
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Administered injections, medications and treatments as directed by the physician.
- Systems knowledge on MD Vita, MD Flow, and NextGen.
Education
Medical Doctorate – Pediatrician -
Instituto Superior de Medicas
07.1993
Medical Assistant/ Phlebotomist -
Miami Medical Institute
Skills
- System knowledge on: MD flow, MD vita, and NextGen
- Home Health Aide certification
- Fluent English & Spanish
- Schedule Management
- Client and medical documentation
References
References available upon request
Timeline
Home Health Aide
Home Health Services
11.2023 - Current
Patient Engagement Specialist
Caremax Medical Centers
01.2020 - 03.2024
Medical Assistant & Switch Board Specialist
IMC Health
01.2013 - 12.2019
Medical Doctorate – Pediatrician -
Instituto Superior de Medicas
Medical Assistant/ Phlebotomist -
Miami Medical Institute