Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilia Sanchez

Sacramento,CA

Summary

Dynamic ,

Motivated Front Office Manager/Lead Sonographer and at The Baby Connection with 11-year background in healthcare. Successful in streamlining 3D/4D/5D imaging processes and cutting costs through improved resource utilization. Proven leader with proven history of developing highly competent teams. Skilled in clinical supervision and patient safety. Proven track record in enhancing operational efficiency and staff training, while ensuring HIPAA compliance. Bilingual in Spanish, with exceptional attention to detail and problem-solving abilities, fostering a professional and organized environment. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Lead Sonographer/Front Office Manager

The Baby Connection
11.2017 - Current
  • Experienced 3D/4D Elective Sonographer with a proven ability to capture high-quality, memorable prenatal images and videos in a comfortable and professional studio environment. Assisted in performing ultrasound examinations for various medical conditions.
  • Gained proficiency in operating ultrasound equipment and conducting routine maintenance.
  • Maintained patient records and documentation to support accuracy.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Managed patient scheduling and workflow to optimize departmental efficiency and minimize wait times.
  • Mentored new sonographers, sharing expertise in scanning techniques and best practices.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated appointment scheduling, optimizing staff availability and client service.
  • Utilized multi-line phone systems to handle high call volumes and address inquiries promptly.
  • Maintained organized filing systems, enhancing document retrieval and operational efficiency.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Receptionist/Medical Assistant

John A. Kasch, MD, Dermatopathologist
01.2014 - 12.2016
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Maintained accurate records of incoming calls and messages, improving response times.
  • Implemented improved filing systems for patient records, increasing retrieval efficiency.
  • Supervised office supplies inventory management, reducing costs through effective ordering practices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collaborated with healthcare providers to discuss patient progress, enhancing multidisciplinary communication.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Prepared lab specimens for diagnostic evaluation.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Price Accuracy Coordinator

Rite-Aid Pharmacy
08.2006 - 01.2014
  • Responsible for ensuring correct pricing and signage for products throughout the store while also assisting customers with their shopping needs.
  • It is a customer service and operations-focused role that helps the store run efficiently and improves the overall shopping experience.
  • Important skills include attention to detail, accuracy, strong organization, communication, and the ability to work in a fast-paced retail setting.
  • Strong written and verbal communication was needed to interact with management, vendors, and other store associates.
  • The ability to work with other departments, such as sales and merchandising, to resolve pricing issues and implement promotions.
  • The capacity to investigate and resolve pricing discrepancies and other store-level issues independently.
  • A self-motivated and accountable nature to take ownership of tasks and drive initiatives.
  • Retail Pricing Systems (POS), Microsoft Excel (PivotTables, VLOOKUPs), Inventory Management, Data Entry, Order Processing.
  • Detail-Oriented, Problem-Solving, Cross-Functional Collaboration, Time Management, Customer Service.
  • Trained new staff on pricing protocols and system navigation to ensure compliance and efficiency.
  • Reduced pricing discrepancies by conducting regular audits on product prices and promotional offers.
  • Ensured compliance with legal requirements related to retail pricing practices through rigorous adherence to established standards and guidelines.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

High School Diploma -

Sacramento High School
Sacramento, CA
05-2006

Associate of Applied Science - Ultrasound Technician/DiagnosticMedical Sonography

National Career Education
Citrus Heights, CA
10-2017

Skills

  • Clinical supervision experience
  • HIPAA compliance
  • Patient safety
  • Patient confidentiality
  • Staff training
  • Healthcare regulations
  • Records management
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Safety procedures
  • Professionalism and ethics
  • Bilingual in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Lead Sonographer/Front Office Manager

The Baby Connection
11.2017 - Current

Receptionist/Medical Assistant

John A. Kasch, MD, Dermatopathologist
01.2014 - 12.2016

Price Accuracy Coordinator

Rite-Aid Pharmacy
08.2006 - 01.2014

High School Diploma -

Sacramento High School

Associate of Applied Science - Ultrasound Technician/DiagnosticMedical Sonography

National Career Education

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