Lilia Velazquez
Pembroke Pines,Florida
Summary
Knowledgeable Cafeteria Supervisor bringing 10 years of experience encompassing strong process improvement, leadership and multitasking skills. Motivated, diligent and attentive to business objectives and employee satisfaction. Dedicated cafeteria leader with experience controlling costs and increasing efficiency to maintain budget goals. Consistently outperformed objectives by strengthening controls and updating procedures. Excellent communication, observational and planning abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cafeteria Supervisor
Aramark
08.2021 - 05.2022
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Prepared and served over 500 students with nutritious meals each day.
- Updated daily logs, checked in deliveries and submitted weekly reports.
- Managed team of 3 cafeteria staff, monitored productivity and developed improvement plans to maximize performance.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Dispatcher Office Assistant
Sunrise Freight Way
06.2014 - 07.2019
- Directed dispatching, routing and tracking of 15 fleet vehicles.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
Food Service Handler
Miami-dade County Public Schools
05.2010 - 12.2013
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Associate of Arts - Culinary Arts
Miami Dade College
Miami, FLHigh School Diploma -
Robert Morgan Educational Center
Miami, FL12.2009
Skills
- Inspection Skills
- Payment Collection
- Meal Preparation
- Closing Procedures
- Menu Planning
- Safe Handling Procedures
- Team Supervision
- Product Ordering
- Maintaining Clean Work Areas
- Food Safety
- Documentation Skills
- Complex Problem-Solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Achieve great success through effectively helping with bringing in more students during lunch time.
- Resolved product issue through consumer testing.
Certification
- Licensed ServeSafe
Languages
Spanish
Native or Bilingual
Timeline
Cafeteria Supervisor
Aramark
08.2021 - 05.2022
Dispatcher Office Assistant
Sunrise Freight Way
06.2014 - 07.2019
Food Service Handler
Miami-dade County Public Schools
05.2010 - 12.2013
Associate of Arts - Culinary Arts
Miami Dade College
High School Diploma -
Robert Morgan Educational Center
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