Lilia A. Huitron Montoya
SAN ANTONIO
Summary
Dedicated individual that is persistent in growing there skills to better themselves and encourage others as well. Worked costumer service and have experience with in communicating with other individuals to resolve issues. Creativity has always been something I pursue myself to express. An currently I will be continuing my associate's degree in communications.
Overview
2
2
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
General Warehouse Associate
TJ Maxx Distribution Center
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed inventory control, such as counting, and stocking merchandise.
McDonalds Manager
McDonald's
06.2023 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
Crew Leader
McDonald's
03.2022 - 06.2023
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Collaborated with other departments to streamline operations and improve customer service.
- Inspected tools and equipment to maintain safety and efficiency.
Education
GED -
Harlandale High School
San Antonio, TX05.2022
No Degree - Communication
Palo Alto College
San Antonio, TX 2022.09 - Current
Skills
- Corrective Actions
- Team Contribution
- Training and Onboarding
- Crew Monitoring
- Coordinating Work Orders
- Safety Guidelines
- Safety Procedures
- Cash Register Operations
- Creative Solutions
- Task Prioritization
- Teamwork and Collaboration
- Team Meetings
- Product Knowledge
- Safe Work Practices
- Team Coordination and Oversight
- Crew Coordination
- Call Responses
- Multitasking and Organization
- Station Preparation
- Crew Management
- Task Delegation
- Sorting and Labeling
Timeline
General Warehouse Associate
TJ Maxx Distribution Center
11.2023 - Current
McDonalds Manager
McDonald's
06.2023 - 10.2023
No Degree - Communication
Palo Alto College
2022.09 - Current
Crew Leader
McDonald's
03.2022 - 06.2023
GED -
Harlandale High School
Certification
- Management food safety License - 6/23-6/28
Languages
English
Native or Bilingual
Spanish
Native or Bilingual