Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilian Arreguin

Oceanside,CA

Summary

Dynamic Food Services Manager with a proven track record at during my tenure, excelling in customer service and staff leadership. Spearheaded innovative menu development and sustainability initiatives, enhancing community engagement and increasing participation. Committed to regulatory compliance and sanitation standards, driving operational efficiency and employee retention through effective training and performance evaluations.

Overview

8
8
years of professional experience

Work History

FOOD SERVICES MANAGER

MONTECATINI EDTC
12.2024 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting
  • Assigned all daily and monthly cleaning details

Director of Food and Nutrition Services

Keppel Union School District
06.2017 - 06.2024
  • Established positive working environment through effective communication and team-building exercises.
  • Launched new foodservice offerings in response to market demands, driving increased participation and loyalty.
  • Implemented health and safety guidelines consistently, maintaining an exemplary sanitation record.
  • Increased revenue by spearheading marketing initiatives and promotional events within the community.
  • Analyzed financial reports regularly, identifying trends and areas for improvement in overall profitability.
  • Expanded catering services to include off-site events, generating additional revenue streams for the organization.
  • Championed sustainability initiatives within the organization, incorporating eco-friendly practices across all aspects of foodservice operations.
  • Managed budgetary constraints effectively, optimizing food costs and minimizing waste.
  • Collaborated with healthcare professionals to design nutritious menus that catered to diverse dietary needs.
  • Evaluated staff performance regularly, providing constructive feedback and supporting career growth opportunities.
  • Negotiated favorable contracts with suppliers that reduced operational expenses without sacrificing quality or service levels.
  • Oversaw inventory management processes, reducing spoilage rates while maintaining adequate stock levels for daily operations.
  • Maintained compliance with regulatory requirements by staying current on industry standards and best practices.
  • Partnered with local organizations to develop community outreach programs focused on nutrition education and wellness promotion.
  • Streamlined operations to increase efficiency, resulting in timely meal service and improved guest experience.
  • Developed strong relationships with vendors, ensuring consistent supply of high-quality ingredients at competitive prices.
  • Improved customer satisfaction by implementing innovative menu options and quality control measures.
  • Enhanced employee retention through comprehensive training programs and professional development opportunities.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Maximized quality assurance by completing frequent line checks.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Spanish Language And Literature

Southwestern College

Skills

  • Customer service
  • Food storage
  • Staff leadership
  • Staff supervision
  • Cross-training staff
  • Team development
  • Food presentation
  • Portion control
  • Menu development
  • Performance evaluations
  • Allergy awareness
  • Ordering supplies
  • Production records
  • Special events planning
  • Health inspections
  • Regulatory compliance
  • Employee retention
  • Sanitation standards
  • Waste reduction

Timeline

FOOD SERVICES MANAGER

MONTECATINI EDTC
12.2024 - Current

Director of Food and Nutrition Services

Keppel Union School District
06.2017 - 06.2024

Spanish Language And Literature

Southwestern College

Similar Profiles

CREATE PROFILE
Lilian Arreguin