Summary
Overview
Work History
Education
Skills
Timeline
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Lilian Hasse

Maple Plain,MN

Summary

A detail oriented barista with diverse work experience, excited to use talents from previous employment experiences as well as expand knowledge and hone new skills. Enjoys creating a welcoming atmosphere and personalized customer experiences.

Overview

3
3
years of professional experience

Work History

Barista

Bubble Tea House
08.2022 - 12.2023
  • Pleasantly interacts with customers during hectic periods to promote positive environment.
  • Memorizes and creates wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
  • Maintains clean, organized, and well stocked kitchen area by managing inventory, wiping down surfaces, and cleaning and putting away dishes.
  • Handles and processes transactions including credit, debit, and cash payments.

Babysitter

Maggie Schlauderaff
08.2022 - 08.2023
  • Oversaw health and welfare of 3 children ages ranging from 8-14.
  • Provided educational guidance on math assignments when requested.
  • Transported kids home from school and to their various after school activities.
  • Carefully followed parents instructions regarding schedules, free time, chores, and discipline.
  • Clearly communicated and coordinated with parents to understand each child's specific needs.
  • Engaged with children on individual basis to build positive relationships.

Food Runner

McDonald's
06.2021 - 11.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Operated drive through services including taking orders, handling payment, and food delivery in prompt but friendly manner.
  • Upheld all local COVID-19 safety protocols.
  • Swiftly and professionally addressed any customer complaints, escalating to management when requested.
  • Worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes.

Education

High School Diploma -

Orono High School
Long Lake, MN
06.2023

Skills

  • Health and safety management
  • Customer relationship building
  • POS systems
  • Problem solving
  • Collaboration
  • Adaptability

Timeline

Barista

Bubble Tea House
08.2022 - 12.2023

Babysitter

Maggie Schlauderaff
08.2022 - 08.2023

Food Runner

McDonald's
06.2021 - 11.2021

High School Diploma -

Orono High School

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Lilian Hasse