Lilian Tienda
Desert Hot Springs,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
DEL WEBB AT RANCHO MIRAGE
01.2019 - 12.2022
- Scanning all client plans into digital filing system
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Processing homeowner payments and vendor invoices.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
Office Manger & Receptionist
Family Health And Suppport Network
09.2016 - 01.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Maintaining all foster children’s records accurate along with foster parents
- Manage contract and price negotiations with office vendors, service providers
- Maintained computer and physical filing systems.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Inspection Coordinator
SolarCity
05.2014 - 08.2016
- Scheduling and hosting inspections with city inspector
- Updating all job notes and uploading necessary documentation to move job forward
- Data entry, preparing permits and jobs on hand
- Meeting deadlines.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Troubleshot equipment to reduce service calls and downtime.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Education
High School Diploma -
Coachella Valley Adult School
Coachella, CA05.2008
Skills
- Customer Service
- Proficiency with photocopiers & scanners
- Negotiation
- Inventory and supply management
- Microsoft Office
- Travel Administration
- Office Management
- Strategic Planning
- Calendar Management
- Meeting Minutes
- Critical Thinking
- Mail Management
- Recordkeeping
- Spreadsheets
- Project Management
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
DEL WEBB AT RANCHO MIRAGE
01.2019 - 12.2022
Office Manger & Receptionist
Family Health And Suppport Network
09.2016 - 01.2019
Inspection Coordinator
SolarCity
05.2014 - 08.2016
High School Diploma -
Coachella Valley Adult School
Similar Profiles
Omar MarquezOmar Marquez
Stewarding Manager at The Westin Rancho MirageStewarding Manager at The Westin Rancho Mirage
Stacey HallStacey Hall
LVN at Rancho Mirage Health and RehabilitationLVN at Rancho Mirage Health and Rehabilitation
Jose FirmapazJose Firmapaz
Sales Professional at Audi Of Rancho Mirage, Indigo GroupSales Professional at Audi Of Rancho Mirage, Indigo Group
Rocio Velazco RiosRocio Velazco Rios
Dietary Aide at Compass Group USADietary Aide at Compass Group USA
Teresita LaraTeresita Lara
Administrative Assistant at Marriott Vacation ClubAdministrative Assistant at Marriott Vacation Club