Lilian Nguyen
Warren,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Tennis Instructor
Self Employed
Warren, MI
08.2025 - Current
- Designed engaging lesson plans tailored to diverse skill levels and age groups.
- Provided one-on-one coaching, enhancing players' technique and performance.
- Implemented feedback systems to assess player development and adapt lessons accordingly.
- Established positive relationships with parents, communicating player progress and promoting ongoing participation in programs.
Waitress
Que Pasa Taqueria
Royal Oak, MI
03.2025 - Current
- Provided excellent customer service in fast-paced dining environment.
- Assisted with menu recommendations to enhance guest experiences.
- Managed multiple tables while ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Handled cash transactions efficiently, ensuring accurate billing for customers.
- Adapted quickly to changing priorities during peak service hours.
- Maintained cleanliness and organization of dining area to support health standards.
- Engaged with guests to build rapport and encourage repeat visits.
Front Cashier
88 Banh Mi and Bowl
Warren, MI
06.2023 - 03.2025
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining cleanliness and organization of front area.
- Provided exceptional customer service to enhance guest experience.
- Handled cash management and balanced registers at shift end.
- Trained new cashiers on operational procedures and best practices.
Smoothie Maker
Tropical Smoothie Cafe
Warren, MI
06.2021 - 05.2023
- Prepared high-quality smoothies by following standardized recipes and maintaining ingredient freshness.
- Operated blending equipment efficiently to ensure consistent product quality and customer satisfaction.
- Managed inventory levels, restocking supplies promptly to avoid service interruptions during peak hours.
- Provided exceptional customer service by engaging with guests, addressing inquiries, and ensuring an enjoyable experience.
- Maintained cleanliness of workstations and equipment, adhering to health and safety regulations consistently.
Education
Bachelor of Science - Astronomy & Physics (Concurrent)
Wayne State University
Detroit, MI05-2029
High School Diploma -
Warren Mott High School
Warren, MI06-2025
Skills
- Strong communication skills
- Patience and empathy
- Parental communication
- Conflict resolution
- Individualized coaching
- Age-appropriate instruction
- Technical skill development
- Tactical game strategy
- Safeguarding and child protection
Certification
- Certification on Protecting God's Children for Adults, [Archdiocese of Detroit - 2/17/26
Timeline
Youth Tennis Instructor
Self Employed
08.2025 - Current
Waitress
Que Pasa Taqueria
03.2025 - Current
Front Cashier
88 Banh Mi and Bowl
06.2023 - 03.2025
Smoothie Maker
Tropical Smoothie Cafe
06.2021 - 05.2023
Bachelor of Science - Astronomy & Physics (Concurrent)
Wayne State University
High School Diploma -
Warren Mott High School