Lilian R Adhiambo
Phoenix,AZ
Summary
Experienced Behavioral Health Technician with over 3 years in the mental health field. Skilled in working with diverse clients facing severe mental health issues, substance use, or cognitive disabilities. Demonstrated ability to provide compassionate care while upholding clients' boundaries and rights. Organized, detail-oriented professional with strong communication, interpersonal, and observational skills. Prepared for role, adept in patient care, crisis intervention, and therapeutic support. Focus on team collaboration and adaptability to changing needs. Dedicated to improving patient outcomes and creating a supportive environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician – Lead
Elite Care Wellness
11.2024 - Current
- Implement Treatment Plans for 12 patients: Work alongside psychiatrists and other medical professionals to carry out individual treatment plans for patients with behavioral disorders.
- Monitor Patients: Observe and record patient behavior, reporting any changes or concerns to the healthcare team.
- Provide Emotional Support: Offer emotional and psychological support to patients, helping them cope with their conditions.
- Ensure Safety: Maintain a safe and supportive environment for patients, diffusing potentially harmful situations.
- Administrative Tasks: Carry out assessments, maintain patient confidentiality, and assist with other administrative duties as required.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Patient Care Coordinator
MIND24-7
01.2024 - 11.2024
- Work under supervision of RN to perform the following:
- Responsible to maintain the safety and comfort of patients during their stay in the center
- Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusion's when needed to ensure the individual and safety and the safety of others.
- Assists individuals with activities of daily living to include eating, bathing, dressing, toileting and transferring.
- Conducts and documents individual vitals and reports all questionable results to the RN/Physician attending the individual.
- Conducts and documents all BAL, urine drug screens and urine pregnancy tests.
- Documents all services and significant individual interactions in the electronic health record. Monitors and documents patients Q30. I
- Performs light cleaning of interior center, collects soiled linen, and launders individuals clothing when needed and Other duties as assigned
- Delivered excellent patient experiences and direct care.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
School Aide
Arizona School of Art
12.2023 - 02.2024
- Supporting Class teacher in a class of with autism age 10-15years
- Follows through with IEP objectives including math, reading, speech, independent skills, and
- Managing behavioral deficits and excesses, one on one or as a general classroom aide
- Facilitates teacher-directed learning activities including lesson plans, worksheets, reinforcement.
- Systems, small groups, social games, and work assistance
- Communicates pertinent information to teachers
- Accompanies students during recess and lunch periods, along with community experiences
- Parents, parent communications, and/or classroom activities. (Note: Unless instructed otherwise
- By supervising teacher, all parent communication is the responsibility of certified personnel)
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
Behavioral Health Technician
Sunshine Residential Homes, Inc.
11.2023 - 02.2024
- Daily driving, execute and oversee approved activities for clients ages 5-17yrs
- Behavior management: proactively recognize and de-escalate mounting situations and ensure to minimize potential harm to client and peers.
- Trauma informed care; offer consistent and predictable approach to clients behavior though emotional warmth, affection, and support.
- Administering medication as per requirements
- Reporting and communication; provide incident reports regarding daily activities and progress of each client.
- Intake and discharges ; facilitate any intake and discharges during my shift.
- Familiar of company policies and procedures and comply at all times.
- Supervising hygiene and daily chores.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
Behavioral Health Technician
Diamond shine care
06.2023 - 12.2023
- Under the supervision and directions of the medical personnel, I assist patients with medication management whenever need arises.
- Monitor general patient's behaviors including any possibly changes, unusual behaviors and concerns and making recommendations for required rehabilitative services.
- Support patients emotional, psychosocial as well as physical needs in accordance with the set out professional guidelines and policies.
- Assist the patients with their daily activities in a bid to enhance their general recovery processes and journey as a whole.
- Ensuring patients attend their recreational therapy as planned and scheduled.
- Helping with and maintaining patient's personal and general hygiene.
- Supporting the patients or client's treatment plans to ensure that their medical vision, goals as well as objectives are met.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Behavioral Health Technician
Above Beyond Patience Care Services
01.2022 - 05.2023
- Work with medical personnel to assist clients with medical management.
- Assisting 10 clients in their daily personal tasks , such as bathing and dressing .
- Perform housekeeping tasks such as laundry, washing dishes, vacuuming.
- Help to organize clients schedule and appointments and drive clients to them
- Documenting daily client activities and behavioral and report back to the medical professionals.
- Assist clients with medical management, and other tasks required by the health professionals.
- Utilize interpersonal skills and professional training to defuse volatile situations with clients with/if needed.
- Document and complete all client progress notes in the clinic.
- Assist with medication management when/if needed under the direction of medical personnel.
- Assist with daily activities to increase client understanding of financial, education, and social experiences.
- Monitors patient behavior changes and assist with client positive rehabilitation.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Prepared and submitted daily reports to management.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Education
High school Diploma -
Star of The Sea High School
Kenya11-1994
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Crisis handling
- Patient observation
- Conflict resolution
- Mental health support
Certification
- CPR/First Aid
- Food Handling
- CPI
- BHT
- Relias Trainings
Languages
English
Full Professional
Timeline
Behavioral Health Technician – Lead
Elite Care Wellness
11.2024 - Current
Patient Care Coordinator
MIND24-7
01.2024 - 11.2024
School Aide
Arizona School of Art
12.2023 - 02.2024
Behavioral Health Technician
Sunshine Residential Homes, Inc.
11.2023 - 02.2024
Behavioral Health Technician
Diamond shine care
06.2023 - 12.2023
Behavioral Health Technician
Above Beyond Patience Care Services
01.2022 - 05.2023
High school Diploma -
Star of The Sea High School
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