Lilian Rivera
Fogelsville,PA
Summary
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today's changing work environment.
Overview
26
26
years of professional experience
Work History
Food Service Supervisor
Sodexo Food Service
10.2021 - 11.2023
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Provide support to management in the daily oversight of key functions and employees during the normal course of business
- Assist in ensuring a safe working environment throughout the facility for all employees.
- Supervised food presentation and plating to enhance visual appeal.
- Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Human Resources Assistant
Amazon
07.2010 - 07.2013
- Payroll reconciliation and adjustments - Investigate discrepancies and submit tickets to payroll department.
- LOA/Accommodations - Gathered all necessary information and documentations for request and approval.
- Worker Compensation - Open and Manage Claims:- Submit claims to a third party administrator.- Manage claims by tracking status of claims.
- Employee Relations – Participate and celebrations recognizing associates. Assist with administration of associates disciplinary actions. Assist with resolution to associates concerns and or issues. Assist with new hire orientations. Perform both pre-screen and random drug testing.
Administrative Assistant
Lehigh Fab & Precast
04.2007 - 12.2009
- Account Payable & AR – Reconcile invoices, stream line process for invoice accuracy. Development LFP invoices internal and external revenue.
- Payroll/Human Resources – Generate affirmative. Support hiring function by processing resumes/applicant tracking and offer letter.
- New Hire Orientation – Conduct full LFP orientation presentation for every new hire in English and Spanish.
- Cost Savings – Conserve cash, review all office expenses and list all the possibilities to reduce office supplies expenses. Search for favorable pricing and make recommendations.
Benefits Coordinator, Human Resources Clerk and Production Lead
Moyer Packing Company
09.1997 - 04.2007
- Benefits Coordinator: Orientation of benefits. benefits enrollment for more than 50 associates a week and act as a resource for issues regarding benefits to our associates.
- Human Resources Clerk: Basic data entry. Customer Service including Receptionist responsibilities. Translating.
- Production Lead:- Pre-Operational set up. Coordinate work assignment to schedule. Track efficiencies. Process auditing including safety. Training and development of new and existing associates.
Education
High School Diploma -
Instituto Technico De Electricidad y Electronica
Honduras01.1995
Skills
- Safety Standards
- Bilingual (Spanish)
- Proficient with Word, Excel, and PowerPoint
- Production Procedures
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals
- Flexible - Willing to try new things and I am interested in improving efficiency on assigned tasks
Timeline
Food Service Supervisor
Sodexo Food Service
10.2021 - 11.2023
Human Resources Assistant
Amazon
07.2010 - 07.2013
Administrative Assistant
Lehigh Fab & Precast
04.2007 - 12.2009
Benefits Coordinator, Human Resources Clerk and Production Lead
Moyer Packing Company
09.1997 - 04.2007
High School Diploma -
Instituto Technico De Electricidad y Electronica