Lilian Villarroel
McLean
Summary
Results-oriented risk management leader with extensive experience in risk strategy development and risk framework implementation. Skilled in conducting comprehensive risk assessments while fostering responsible innovation. Committed to fostering cross-functional collaboration to achieve organizational objectives and mitigate risk exposure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Risk Manager
Capital One, Commercial Bank
02.2025 - Current
- Lead a team of risk advisors and responsible for various horizontal risk governance programs including Regulatory Change, Cross Border Banking, Commercial Bank Policy Office, Incentive Risk, Conduct Risk, Resolution & Recovery Planning, and International Risk.
- Developed the framework for a new Mandatory Time Away (MTA) program to address a Federal Reserve Board (FRB) Matter Requiring Attention (MRA), including drafting a new procedure, developing three new controls, and implementing a new Computer-Based Training (CBT).
- Conducted country risk assessments and developed country exit plans to address an OCC Matter Requiring Attention (MRA) deliverable.
Advisor, Model Risk Governance
Fannie Mae, Enterprise Risk Management
06.2024 - 01.2025
- Led the Risk and Control Self-Assessment (RCSA) for the Model Risk Management division, including providing key insights and reporting to senior leadership.
- Managed interactions with external regulators and auditors including providing documentation in response to exams and audits.
- Provided governance and oversight to ensure identified issues are remediated timely and escalated, as needed.
Senior Risk Manager
Capital One, Enterprise Products & Experiences
01.2022 - 05.2024
- Developed and implemented strategic risk management recommendations for the product, tech, design, and data science teams for the Capital One online banking platform and chatbot.
- Presented and contributed data-driven insights in Monthly Business Review (MBR) and Quarterly Regulatory Review.
- Liaised cross-functionally with risk, compliance, legal, privacy, and other business lines on control design, control testing, LAUNCH, PLAs, BU RCSAs, and BCPs.
- Stayed abreast of regulatory changes by assessing potential business impacts and implications.
Policy Advisor
Federal Reserve Board, Supervision and Regulation
06.2018 - 12.2021
- Led special projects to evaluate the impact of emerging technologies on the banking sector and formulated policy recommendations for the adoption of responsible innovation.
- Directed cross-functional groups to address innovation within the Federal Reserve System and collaborated with U.S. regulators including FDIC, OCC, SEC, and CFTC, as well as international entities like FSB and BIS.
- Drafted briefs to update the Board's Governors and Division Management on fintech trends.
- Conducted market surveillance to pinpoint fintech developments and their effects on banking operations.
- Served as the in-house expert on innovation to guide policy development.
Vice President, Operational Risk Management (ORM)
Citigroup
01.2015 - 05.2018
- Led the creation and execution of global ORM Risk Appetite (RA) framework, ensuring consistent RA metrics in the Consumer Bank and Institutional Clients Group LOBs across APAC, EMEA, LATAM, and North America.
- Governed planning and execution of enterprise-wide risk assessments, ensuring robust Compliance Annual Risk Assessment (CARA) processes.
- Collaborated with product, tech, engineering and data science teams to design and deliver Compliance-owned risk assessments tool, reporting, and analysis of key risk indicators.
- Conducted root cause and trend analyses to inform strategic decision-making and risk management practices.
Senior Consultant
Ernst & Young
11.2013 - 12.2014
- Managed global internal audit engagements, overseeing planning, staffing, execution, and reporting phases.
- Directed end-to-end planning, execution, and reporting for complex global internal audits and Sarbanes-Oxley (SOX) engagements, including compliance testing, key controls identification, and targeted audit test plan development.
- Collaborated with cross-functional teams to ensure alignment of audit activities with business objectives.
Senior Consultant
Deloitte & Touche LLP, Enterprise Risk Services
09.2011 - 10.2013
- Managed discovery and risk assessments, identifying and documenting key internal controls.
- Executed internal control testing, developed process flows and narratives to inform robust Corrective Action Plans.
- Delivered comprehensive training materials, facilitating workshops to enhance organizational risk management acumen.
Education
Bachelor Of Arts (BA) - Political Science, French, International Studies
Virginia Polytechnic Institute & State University
Blacksburg, VAMaster Of Science (MS) - Financial Risk Management
New York University
New York, NYSkills
- Risk Strategy Development
- Team Leadership
- Cross-functional collaboration
- Enterprise Risk Governance
- Risk Assessments (LAUNCH, PLA, RCSA)
- Vertical Risk Advisor (1LOD)
- ORM & Compliance (2LOD)
- Internal Audit (3LOD)
- Former Federal Regulator (FRB)
Certification
Certified Sarbanes-Oxley Expert (CSOE) | 2011
Affiliations
Women in Housing & Finance | Member
Websites
Timeline
Senior Risk Manager
Capital One, Commercial Bank
02.2025 - Current
Advisor, Model Risk Governance
Fannie Mae, Enterprise Risk Management
06.2024 - 01.2025
Senior Risk Manager
Capital One, Enterprise Products & Experiences
01.2022 - 05.2024
Policy Advisor
Federal Reserve Board, Supervision and Regulation
06.2018 - 12.2021
Vice President, Operational Risk Management (ORM)
Citigroup
01.2015 - 05.2018
Senior Consultant
Ernst & Young
11.2013 - 12.2014
Senior Consultant
Deloitte & Touche LLP, Enterprise Risk Services
09.2011 - 10.2013
Bachelor Of Arts (BA) - Political Science, French, International Studies
Virginia Polytechnic Institute & State University
Master Of Science (MS) - Financial Risk Management
New York University