Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Liliana Acuna

wauchula,Florida

Summary

  • Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service

McDonald's Restaurant
Sebring , Florida
05.2024 - Current
  • Developed customer service standards and trained personnel in customer service procedures.
  • Developed strategies to improve customer service delivery.
  • Provided friendly and courteous customer service.
  • Trained new employees on customer service protocols.
  • Developed solutions to improve customer service experience.
  • Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.

CNA Student

AdventHealth Hospital
Sebring, Florida
02.2025 - 03.2025
  • Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
  • Provided emotional support to patient and family members.
  • Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, and oxygen saturation levels.
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
  • Participated in continuing education programs related to CNA profession.
  • Observed changes in condition or behavior of patients and reported to nursing staff.
  • Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
  • Helped maintain a safe environment by checking equipment regularly for any malfunctions.
  • Provided comfort measures such as backrubs or application of lotion to dry skin areas.
  • Maintained a professional demeanor while providing interpreting services in difficult situations.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Transported residents within the facility as needed.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

CNA License - Health Care

South Florida State College
Avon Park, FL
03-2025

CPR license -

South Florida State College
Avon Park, FL
11-2024

High School Diploma -

Sebring Highschool
Sebring, FL
05-2024

Skills

  • Fluent in English and Spanish
  • Vital signs monitoring
  • Health record management
  • Customer service and support
  • Team collaboration
  • Problem solving
  • Time management
  • Adaptability to change
  • Feeding assistance
  • Stress management
  • Catheter care
  • Patient transportation
  • Medical documentation
  • CPR certification
  • Patient safety

Certification

  • Highschool Diploma
  • CPR License
  • College CNA License
  • State CNA License

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Graduated from highschool 2 years early
  • Received a ScholarShip from the Jacarlene Foundation

References

References available upon request.

Timeline

CNA Student

AdventHealth Hospital
02.2025 - 03.2025

Customer Service

McDonald's Restaurant
05.2024 - Current

CNA License - Health Care

South Florida State College

CPR license -

South Florida State College

High School Diploma -

Sebring Highschool

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