Liliana Aguilera
Del Rio,TX
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Meticulous Medical Records Clerk with 3-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
12
12
years of professional experience
Work History
Teacher/ File Coordinator
Kids Zone Preschool And Youth Center Daycare
05.2019 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
- Coordination of Schedules
- Organization of Files
- Assist on Front Desk Duties( answering phone calls, etc).
- Assisting in classrooms.
Health Records Generalist
United Medical Center Dental Department
03.2017 - 05.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Verification of Insurances.
- Checking in and Out Patients.
- Collection of Fees.
Health Records Generalist
United Medical Center
06.2012 - 03.2017
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Maintained the confidentiality of sensitive patient data by adhering to strict security protocols.
- Ensured seamless transition from paper-based to electronic health record systems, minimizing disruptions in patient care.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
- Contributed to improved healthcare outcomes by providing reliable and comprehensive documentation for clinical staff.
- Checking In and Out Patients.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Education
No Degree -
South West Texas Junior College
207 Wildcat Dr. Skills
- Classroom Instruction
- Curriculum Implementation
- Group Instruction
- Electronic Health Records
- Professionalism
- Reliable
- Great Customer Service
- Patient Confidentiality
- File Maintenance
- Interpersonal Skills
- Multitasking Abilities
Timeline
Teacher/ File Coordinator
Kids Zone Preschool And Youth Center Daycare
05.2019 - Current
Health Records Generalist
United Medical Center Dental Department
03.2017 - 05.2019
Health Records Generalist
United Medical Center
06.2012 - 03.2017
No Degree -
South West Texas Junior College
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